A successful applicant will: - Work well in a team - Must be able to work on a flexible Roster - Need to be a mature person who can handle responsibilities during shifts for store and staff independently - Show initiative to troubleshoot problems as they arise.
  • Determining software and hardware requirements to provide solutions to problems
  • Assessing damage and cost of repairs 
  • Ordering replacement parts as required 
  • Chip level Laptop and Mobile PCB Board repair
  • Timely and Efficient repairs of Mobile phones  and electronic devices 
  • Test the parts to ensure they work properly and use diagnostic tools to assess computer systems
  • Analyze information and recommend appropriate hardware to users.
  • Service on site and in store  upgrade and maintain
  • Downloading and installing appropriate software operating systems anti-virus and drivers 
  • Products associated paperwork and documentation 
  • Attend and assist the company's’ customers with their computer support needs in a timely and professional manner
  • To build a strong relationship between the company its customer and staff and to build overall goodwill
  • Assist customers to choose products providing information on quality characteristics of products warranties and maintenance.
  • Maintain an up to date and comprehensive knowledge of products available for sale and ensure that customers have a wide selection to choose from.
  • Ensure when new stock arrives that it is of correct model design and quantity.
  • Manage stock inventory to ensure that sufficient products are available and place orders with suppliers when necessary.
  • Troubleshooting and performing diagnostics to repair mobile phones and computers.
  • Deal with store level enquiries and complaints and monitor customer service.
  • Check that all the products you sell are well displayed.
  • Ensure that promotional plans are properly communicated to customers in the aim of soft selling.
  • Suggest methods for improving the client base and expanding the business.
  • Maintaining health and safety standards and procedures.

A successful applicant will:
- Work well in a team
- Must be able to work on flexible Roster
- Must have level 4 or above qualification in electronics, computer or any technical industry or at least one year experience in similar repair industry. 
- Demonstrate good communication skills

Number of Vacancies: 2

Primary work location: Queenstown

Employment Type: Full-Time Permanent

Minimum 30 hours per week as per roster

Pay rate: $27.00 - $32.00 p/h

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