We are a retail business based in Whakatane, BOP.  We are seeking a capable Store Manager to join the team.

You will have a tertiary level qualification or at least three years of relevant work experience in supervisory/management roles.

Be able to work long hours and during public holidays as required.

You will be given 30 hours minimum guaranteed hours per week.  Remuneration will be $30.00-$32.00 per hour, depending on experience.

Your key responsibilities will be to:

 

  • Effectively manage the overall operations of the store
  • Lead the team independently and supervise the staff for smooth routine operations of business.
  • Manage the daily operations of the store including the takeaway at the premises
  • Manage and supervise staff, including hiring, rostering, training and performance evaluation
  • Develop and implement policies and procedures to ensure efficient and effective operations
  • Monitor and analyse sales and financial data
  • Practice excellent communication skills with staff, management and customers.
  • Manage finances, including budgeting, cash handling and financial reporting
  • Develop and maintain relationships with suppliers, and negotiate contracts and pricing
  • Implement marketing and promotional activities to attract and retain customers
  • Resolve customer complaints and ensure high levels of customer satisfaction
  • Strategically plan the growth of business at local level ensuring maximum regular casual customer at the store.
  • Introduce and implement new and innovative ideas to generate revenue.
  • Manage operations with passion, integrity and knowledge while promoting the culture and values of the store.
  • Manage staff hiring and training for the full business operation
  • Provide direction to staff to achieve the store goals.
  • Provide coaching and feedback to staff and assess performance on an ongoing basis
  • Ensure store meets health & safety and cleanliness standards.
  • Order and manage stock at hand and make decisions on pricing and stock levels
  • Stocktake periodically and to check for difference in physical stock and stock in books.
  • Make policies and checks to minimise stock expiry and wastage and to minimize the difference between physical stock at store and stock in books
  • Perform any other tasks required by the employer

 

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