Lead Kaponga Farm Source store, drive sales, service quality, and community engagement

Store Manager

An exciting opportunity has become available for a motivated leader to take the next step in their career as Store Manager of our Kaponga Store.

As the Store Manager for Te Kaponga, you will run the full operation of the site ensuring the delivery of inspiring leadership, excellent customer experience, and strong financial results. You will be an ambassador in the community and will help farmers to get the most out of the site and its facilities to enable them to get things done while saving them time and money.

Key elements of the role include:

  • Responsible for the overall performance of site operations including sustainable financial performance, positive customer experience and strong retail discipline, driven by our retail strategy.
  • Develop and foster high engagement levels within your sales team and have a strong focus on developing your people through leadership, coaching and mentoring.
  • Build long term positive relationships with our customers, suppliers & internal partners, including Fonterra shareholders, that delivers value & positive impact for all parties.
  • Creating a proactive health & safety culture that helps to ensure a safe workplace whilst meeting all compliance requirements as a minimum standard.
  • Maintain and champion policies and initiatives that help to positively enhance Fonterra's reputation nationally and in local communities

We are looking for an inspirational and passionate people leader to elevate team performance and enable the team to work together towards clear and common goals. You will need to be a self-starter who takes pride in their work and isn't afraid to roll up their sleeves and help across the network if required. Other key requirements include:

  • 2-3 year retail management experience is preferred
  • Excellent coaching/mentoring skills
  • Demonstrated ability at improving service provided to customers
  • Proven financial management skills

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other.

We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

  • Fair and equitable pay
  • Health and well-being programs (medical, mental health support)
  • Professional development opportunities
  • Career growth support
  • Work-life balance options (flexible/hybrid working where possible)
  • Employee recognition
  • Support for community involvement and cultural connection

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation. We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth. If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best.

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