Blog
Toilet rolls go missing as Australian workers bring the cost of living to the office
Toilet rolls, tissues and cleaning products are going missing from Australian offices. Some staff are also showering, washing clothes and cooking meals at work to cut their household bills. That's... Read more
Ghost jobs, AI interviewers and fake recruiters are changing job hunting
Applying for work looks different than it did a few years ago. Here's what job seekers are up against, and how to protect yourself. Job hunting used to mean a... Read more
Is your online review actually helpful? Research finds a sweet spot
Five stars might catch your eye, but new University of Auckland research suggests it's how a review is written that decides whether readers find it useful. Most people check reviews... Read more
Your body clock and your job
Your energy rises and falls on a 24-hour cycle, and shift work fights it. Here's what the research says, and what workers and employers can do about it. Everyone has... Read more
Should you complain about a colleague, or will it reflect badly on you?
Plenty of workers keep quiet about a colleague because they worry how a complaint will look. A 2022 Kantar Public survey for Te Kāhui Tika Tangata, the Human Rights Commission,... Read more
When a customer just wants to argue
Most frontline staff know the customer who isn't after a refund or a fix. They want the argument itself, and the usual advice is to let them get it off... Read more