Coordinate guest experiences across Public Italian Kitchen, Finz Seafood & Grill, and Bella Cucina

Hospitality Superstars

Wai Hospitality Group operates three of Queenstown's most established restaurants – Public Italian Kitchen, Finz Seafood & Grill, and Bella Cucina. Each venue has its own style and identity, but we all share the same philosophy - exceptional food, genuine hospitality, and a positive team culture.

We're looking for Hospitality Superstars who take pride in delivering exceptional guest experiences, bring energy and professionalism to every shift, and enjoy working in a fast-paced, high-performing restaurant environment. If you're passionate about hospitality, committed to high standards, and looking to build a long-term career with one of Queenstown's leading hospitality groups, we'd love to hear from you.

What you'll be doing

  • Deliver exceptional guest experiences through friendly, professional service.
  • Welcome guests, take orders, and serve food and beverages.
  • Work as part of a high-performing team to keep service running smoothly.
  • Maintain high standards of presentation, food safety, and health and safety.
  • Contribute to customer satisfaction and the achievement of restaurant goals.

What we're looking for

  • Minimum 6 - 12 months experience in hospitality or similar role involving customer service and sales.
  • A genuine passion for food and hospitality.
  • Passionate about customer service and committed to high standards.
  • Excellent communication and teamwork skills.

What we offer

  • Competitive pay $25.00–$28.00 per hour, depending on skills & experience.
  • Full-time permanent employment.
  • Rostered shifts across Monday to Sunday, minimum 30 hours per week.
  • Staff meal and drink every shift.
  • 40% staff discount across all Wai Hospitality Group venues.
  • Ongoing professional development and career progression opportunities.
  • A supportive, stable and experienced management team.
  • Accommodation assistance may be available for the right candidate.

If you're looking for more than just another job and want to build your career with a respected hospitality group, we'd love to hear from you.

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