Lead deck operations and safety while training junior crew to deliver excellent customer service

Deckhand Position

Fullers360 has been connecting Aucklanders and visitors to the Hauraki Gulf for over 40 years. With a team of 350+ and a fleet of high-speed ferries and modern buses, we proudly serve nearly 6 million passengers a year - getting commuters to work and visitors to explore.

Our Waiheke Bus Company introduced Auckland's first electric bus fleet, and we're proud to be operating Auckland's first hybrid-electric fast ferries. Sustainability, community, and a down-to-earth culture are at the heart of everything we do.

Reporting to the Crew Development Manager, you'll be an integral part of ensuring our crew are trained and operating at a high standard. Responsible for all deck duties on board, you'll also ensure the crew are trained and operating at a high standard. You'll be a real champion of the customer experience and motivate your crew to go above and beyond.

This role offers a direct pathway for career progression, with the opportunity to advance from Deckhand to Skipper. As a Maritime New Zealand-approved training provider, Fullers360 can also support you in gaining your SRL High Speed endorsement.

Duties

  • Lead and influence the customer experience onboard
  • Provide outstanding customer service in our bar and café
  • Deploying gangways
  • Taking responsibility for all aspects of deck work
  • Completing engine room checks
  • Handling lines in all weather conditions
  • Lead of safety on the vessels
  • Provide training and guidance to our junior crew

Skills & Experience:

  • You must hold a current New Zealand SRL ticket (Skipper Restricted Limits) with endorsements for vessels up to 24 meters, and large Passenger numbers (High Speed Endorsement desirable)
  • You will hold a current seafarer medical
  • Current First Aid Certificate
  • You will have a minimum 2 years' experience in a similar role
  • You pride yourself on providing an outstanding customer experience
  • You have a proven track record and ability to successfully lead and support your crew
  • You will have a high level of maturity, and ability to work under pressure
  • You pride yourself on your high standard of personal presentation

About Our Benefits and Perks (T&C's Apply)

  • Great rate of pay from $37.87 + allowances
  • Free ferry travel for work and leisure for our full-time permanent employees (partner and dependents under 18 travel free for leisure, 25% discount if commuting)
  • Free travel on Waiheke Bus Company Buses for work purposes
  • Free hot beverages before, during or immediately after a shift/work hours and 50% discount on all other café items
  • For leisure (off duty/non-work related) all café purchases have a 50% discount
  • Free uniform, annual flu vaccination and EAP (employee assistance program)
  • Access to subsidised CBD parking if you're commuting from Auckland city ($30 per week)
  • Access to discounted gym memberships (Auckland Council & Les Mills) and discounted healthcare (Southern Cross)

This is a great opportunity to put your excellent Deck skills to use with New Zealand's largest Public Ferry Operator! With ongoing training and internal progression, this is a great place to grow your Marine Career. So what are you waiting for? Apply online today telling us what you will bring to the role.

As Fullers operates 7 days a week, this position is on a rotating roster basis and will include some weekend shifts and public holidays. Due to the nature of shift work involved, applicants are required to have a full driver's licence and their own transport.

*Candidates must have the right to work in NZ to be considered for this role.

Please note: Any information you provide will be used to evaluate your suitability to this position. We will hold onto your details for any future opportunities unless asked otherwise.

Apply Now
Save