SHIFT SUPERVISOR

Shift Supervisor Opportunity At Europcar Wellington Airport

Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you!

We are currently seeking a sales motivated and customer-oriented Shift Supervisor to join our Wellington Airport team on a full time basis!

Why join Europcar?

• A competitive hourly rate + generous, uncapped incentive scheme
• Opportunity to maximise your income based on your exceptional performance with our incentive program
• Ongoing training and development to help you thrive and level up your career
• Six weeks' employer-paid parental leave (in addition to government entitlements)
• Be part of an international brand with exciting opportunities to work across AU/NZ and globally!
• Company uniform provided
• Referral bonuses and exclusive employee discounts (Calm, Accor All Heartists program, flu vaccinations & more!)
• Thrive in a high performing and supportive team culture that celebrates wins and uplifts each other every day
• Work closely with management and department leaders

Some of the key responsibilities include:

• Service based sales management
• Staff training, development, coaching and corrective action
• Sales and financial reporting
• Staff performance management and team building to achieve sales & service objectives
• Maximise incremental sales through effective training and staff development
• Work closely with management and department leaders

To be considered, you should possess:

• Previous experience in sales, customer service or retail
• Car rental experience is highly desirable
• Excellent communication and interpersonal skills, with a customer-first mindset
• Confident using computer systems and technology
• Ability to work efficiently in a fast-paced, high-pressure environment
• Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
• Valid New Zealand driver's license with a clean driving record
• Full working rights in New Zealand (current and ongoing)
• A positive, proactive and team-oriented attitude!

About Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.