Coordinate community-based support for clients while managing caseload in Thames

Support Worker

This is a permanent, full-time Support Worker position based in Thames, working 40 hours per week from Monday to Friday.

In this role, you will:

  • Support people experiencing mental health and/or addiction challenges in the community, helping them set goals and access culturally safe support
  • Take a whole-person approach, including supporting people to address their physical health needs
  • Accompany tāngata whai ora to appointments and advocate on their behalf
  • Support tāngata whai ora to build meaningful connections within their communities
  • Work collaboratively within the team while effectively managing your own caseload
  • Maintain accurate records and use computer systems confidently

You:

  • Hold a current, full New Zealand Driver Licence
  • Hold a current first aid certificate, or be willing to obtain one
  • Hold the Level 4 New Zealand Certificate in Health and Wellbeing (or a recognised equivalent) or be willing to begin working towards this qualification within six months of joining us. The qualification must be completed within two years of commencement, and we provide significant support to help our kaimahi achieve it
  • Show initiative and a willingness to go the extra mile
  • Demonstrate knowledge of, and a clear commitment to, Te Tiriti o Waitangi

Pathways is a leading national provider of community-based mental health, addiction, and wellbeing services across Aotearoa. We support people to live full and meaningful lives in their communities. Our commitment to personalised support is guided by our 'Ahakoa te aha'— 'Whatever it takes'—wairua and spirit.

The Benefits:

  • An increased employer KiwiSaver contribution
  • A fifth week of annual leave after 12 months of employment
  • Two paid wellbeing days each year
  • School holiday programme assistance
  • A $250 Extraordinary Payment Card each year to support the health and wellbeing of you and your whānau
  • A strong organisational commitment to ongoing training and professional development for our kaimahi

Closing Date: 26 October 2026. Please note that this advertisement may close early if a suitable candidate is appointed.

Pathways is committed to healthy lifestyles and actively supports a smoke free environment. We encourage people with lived experience of mental illness & addictions to apply.

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