Mobile Phone Technician

We provide high-quality mobile repair service and are the one-stop shop for all your digital
device repair needs. The candidate should have at least three years of mobile phone repairing experience and/or min. Level 5 IT qualification
The pay would be from $30- $35 P/h for a full-time and permanent job.

The following are the job duties that would be performed:

• Determining software and hardware requirements to support and provide 
requirements with knowledge and the maintenance of mobile phones. 
• Responding to inquiries and resolving technical problems. 
• Identify causes of software and hardware malfunctions and coordinate and carry out 
repairs or replacements needed 
• Installing and downloading software required by individual customer 
• Ensuring efficient use and knowledge of equipment with products knowledge of new 
devices and software packages that have come into the country with research to 
support valued customers 
• Use knowledge of hardware to repair and replace peripheral equipment and any faults, 
damage, or other issues with hardware on clients’ devices. 
• Refer clients to appropriate avenues where a repair is outside the scope of our 
business. 
• Assist with sales of services (repairing devices) and products (mobile phone-related 
gadgets)like mobile phone cases, cable, tempered glass, etc 
• Install accessories for customers and advise on appropriate product use 
• May serve Customers by phone and Email with technical issues raised 
• Keep track of all devices and inventory while safeguarding all store stock  
• Utilize the point-of-sale system to maintain an accurate record of customer 
information and the real-time status of each repair