We are seeking an organised, experienced and proactive Practice Manager to oversee the day-to-day administrative and operational functions of our cleaning business in Auckland.
The successful candidate will be responsible for coordinating office operations, managing staff and resources, maintaining business records, supporting management, and ensuring the business operates efficiently and in accordance with relevant New Zealand legislation, policies and procedures.
Key Responsibilities
• Contribute to the planning and review of office services, establish priorities and maintain appropriate office service standards.
• Allocate human resources, office space, equipment and other business resources effectively.
• Assign work to staff, monitor performance and ensure tasks are completed efficiently,timely manner and to the required standard.
• Manage business records, accounts, invoices, expenses and other financial administration.
• Liaise with cleaning professionals, supervisors, clients and other relevant personnel to coordinate business activities and facilitate the resolution of operational issues.
• Ensure office equipment, cleaning-related administrative resources and office supplies are adequately maintained and available.
• Monitor and support compliance with occupational health and safety requirements and workplace procedures.
• Ensure business activities and administrative processes comply with relevant New Zealand legislation, regulations, policies and procedures.
• Coordinate personnel activities, including recruitment, hiring, onboarding, promotions, performance management, payroll administration, training and staff supervision.
• Maintain staff records and assist with employment-related documentation and administration.
• Coordinate schedules, staff availability and operational requirements to support the smooth delivery of cleaning services.
• Identify operational issues and work with management and staff to implement practical solutions.
• Prepare reports and provide management with information relating to staffing, office operations, accounts and business performance.
• Maintain confidentiality of business, employee and client information.
Applicants with following attributes are preferred:
• Relevant experience of 2 years in a similar field and or relevant qualifications
• Excellent organisational, Planning and communication skills
• Attention to detail and ability to maintain a high level of Accuracy and Confidentiality
• Ability to work independently while also coordinating effectively with management and staff.
• Competent computer and office administration skills.
• Availability to work on weekends, offsite and after office hours.
To be considered for this role, you must be in NZ, and either be an NZ resident or Citizen, or have the legal right to work in NZ. If this sounds like you, please click APPLY.
