Job Details:
Company: H&H Pearl Supplier Limited
Location: Queenstown
Position: Store Manager
Wage: $30.00-$36.00 hourly rate
Hours of work: Minimum 30 hours per week, Maximum 60 hours per week, shifted by
roster from Monday to Sunday
We are seeking an experienced, hands-on Store Manager to manage our pearls retail store La Perle in Queenstown — driving sales, elevating the customer experience, developing the team, and upholding La Perle’s luxury standards every day.
Requirements:
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A qualification equivalent to a NZQF Diploma qualification in business or higher;
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Or have at least 2 years of relating work experience.
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Experience in retail management, preferably in luxury, jewellery, watches or premium fashion.
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A genuine appreciation of fine saltwater pearls — you sell with knowledge and sincerity, not pressure.
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Strong sales leadership: you have met or exceeded targets and know how to lift a team’s results.
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Excellent communication skills with international and local customers; Mandarin (or other languages) is an advantage in Queenstown.
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A proactive, organised, hands-on style — comfortable on the floor as well as in planning and reporting.
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High personal standards of presentation, integrity and brand consistency.
Duties and responsibilities:
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Recruit, train, roster and develop sales staff; build a professional, motivated team that reflects La Perle’s brand.
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Oversee visual merchandising, boutique presentation, stock level control, inventory management and loss prevention.
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Analysing competitor’s information, perform sales promotions, terms of discounts and marketing strategies.
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Own store sales performance: set the standard, coach the team, and work with ownership to achieve and exceed individual and store targets.
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Build relationships with high-value and returning customers; handle complex sales, after-sales and service issues with professionalism.
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Manage day-to-day administration: opening/closing, cash and payments, reporting, and supplier coordination.
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Represent the brand in Queenstown and communicate clearly with ownership on performance, staffing and opportunities.
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Provide expert guidance on Akoya, Tahitian and South Sea pearls, styling and gifting — and ensure the whole team can do the same.
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Ensure the store operation is in compliance with the occupational health and safety regulations.
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Any other duties may be required by the business
If you are interested in this position, please do not hesitate to send your CV to Info@hhpearlsupplier.com
Applicants for this position should have NZ residency or a valid NZ work visa