Purpose: A courier driver is a profession in which the person is assigned to transport documents and parcels for businesses, individuals, and government firms. The driver usually carries parcels by car, motorcycle, van, delivery truck, or public transportation. Courier drivers may work full-time or part-time. Their task involves providing door-to-door delivery of parcels for a variety of customers, and the drivers usually specialize in local deliveries. The parcels to be delivered include important documents like passports, certificates, financial papers, business papers, and medical samples. So the driver has to be very careful when handling the parcels, and it is his duty to deliver each package to the right client. The driver must use the most efficient route to deliver the packages.
The driver must have a minimum of two years' experience. Minimum guaranteed hours will be 30 hours per week and occasionally may go up to 45 hours per week
They must be aware of using the latest navigation techniques so that they can deliver the parcels on time.
Courier Driver Responsibilities and Duties:
• Deliver a wide variety of items to different addresses and through various route
• Must strictly follow route and time schedule
• Should verify delivery information, address, name and telephone number
• Loading and unloading parcels carefully
• Planning and following the most efficient route for delivery
• Collecting payments and performing documentation promptly
• Informing customers about new product and services
• Asking clients about feedback and complaint
• Completing the log and reports
• Maintaining the vehicle prior and post-delivery
• Following transportation law and maintaining a safe driving record
Skills & Knowledge Required:
• Must have a valid International Driving License equivalent to New Zealand Driving License in Class 1 or possess a valid New Zealand Driving License Class 1
• Must have a clean driving record with no recent moving violations
• Proficient at driving
• Physically fit and able to sit for long periods, and easily lift large weights of up to 25KG’s
• Perform driving tasks meticulously and diligently
• Provide high-quality, error-free service to customers, ensure service delivery exceeds customer expectations
• Should be able to use GPS and follow maps
• High level of personal and vehicle care
• Be able to work without supervision
• Must be able to start early mornings, must work on weekends if required.
• Self motivated, reliable and possess a positive mental attitude
• Willing and able to take ‘hands on' approach to all aspects of the role
• Customer focused, both internally and externally
• Effective time management skills to meet delivery deadlines
• Please note that random drug and character check will be carried out.
