Improve patient experience by streamlining Radiology administration and reception processes

Hospital Administrator - Radiology

Hospital Administrator – Radiology

Health New Zealand | Te Whatu Ora – Whanganui

Permanent, Part-Time Monday to Friday (30 hr per week)

About the role

We have an exciting opportunity for a Hospital Administrator to join our Radiology team at Health New Zealand | Te Whatu Ora – Whanganui.

This is a varied and rewarding role where you will provide high-quality reception and administrative support, helping to ensure the smooth operation of Radiology services and a positive experience for patients and whānau.

As the first point of contact for many patients, referrers and visitors, you will play an important role in delivering professional, welcoming and culturally safe customer service. You will manage patient bookings, process referrals, maintain accurate records, respond to enquiries and support the wider Radiology team to deliver efficient and patient-centred care.

We are looking for someone who thrives in a busy environment, enjoys working with people, and can adapt to changing priorities while maintaining a high standard of accuracy and professionalism.

About you

Our ideal candidate will bring a positive attitude, strong organisational skills and a commitment to delivering excellent customer service.

You will be able to comfortably demonstrate:

  • Administration and customer service experience
  • Excellent verbal and written communication skills
  • Strong computer literacy and confidence learning new systems
  • High attention to detail and accuracy
  • The ability to manage competing priorities and work effectively under pressure
  • A professional, patient-focused and culturally safe approach
  • Strong interpersonal skills and the ability to build positive working relationships
  • The ability to work both independently and collaboratively within a team
  • Flexibility, adaptability and a willingness to learn
  • A commitment to continuous improvement and service excellence

Why join us?

At Health New Zealand | Te Whatu Ora, we are committed to improving health outcomes for all New Zealanders. We know that great healthcare starts with great people, and we are dedicated to creating an inclusive, supportive workplace where our people can grow and make a meaningful difference every day.