Lead branch growth and operational excellence across Queenstown, Wanaka, and Alexandra

Branch Manager

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.

For over 95 years, Gallagher has been dedicated to safeguarding what matters most to individuals and businesses. As the third largest insurance brokerage and risk management company globally, we boast a vast network of brokers spanning more than 130 countries. This is a great opportunity to become part of our team of over 50,000 professionals worldwide and contribute to making a significant impact in the industry.

About The Role

Are you ready to start a new chapter in your career and want to work for a company with a global presence, then this is a great opportunity for you. Following an internal promotion, we are seeking a dynamic, innovative, and experienced leader to take on the role of Branch Manager, overseeing a high-performing team of approximately 14 staff across three locations: Queenstown, Wanaka, and Alexandra – proudly recognized as "Branch of the year in 2024! Reporting directly to the Regional Manager, this is an excellent opportunity to demonstrate your leadership capabilities and propel a talented team toward continued success. The key purpose of this role is to create a culture that is focused on success through delivering great client outcomes and living the Gallagher values. In this role, you will craft and implement strategic plans aimed at driving sustainable growth, profitability, and client retention. By taking a proactive and hands-on approach, you will ensure branch compliance, deliver quality advice, and achieve positive customer outcomes. You will lead change initiatives while fostering creativity, innovation, and adaptability to maintain strong and consistent performance. Success in this position requires the ability to build and nurture strong, lasting relationships. The role has financial accountability for branch revenue and profits as well as staff engagement and client service. We love people leaders that can coach and develop their teams to bring our customers an exceptional service. Not only are we looking for a great people leader, but you'll need to be confident, proactive, adaptable and resilient, you'll have excellent communication skills, love a fast-paced environment and are able to think on your feet.

How You'll Make An Impact

Create and manage budgets, including financial reporting and data interpretation to drive branch performance Develop, implement and execute a business strategy to deliver new business opportunities and overall objectives Support, coach and motivate the team, leading by example to drive high performance and to deliver exceptional service, professional conduct and quality advice Manage day-to-day operations across multiple locations Cultivate and maintain relationships with a wide range of contacts across the industry

Skills And Experience

Experience in the insurance industry, or a sales role, with proven growth in portfolio Strong leadership qualities and people management experience to effectively hire, develop and lead a team to high performance High level of regulatory awareness Authentic and inspirational communicator comfortable with a varying audience Strong commercial acumen with a strategic focus and experience growing new business opportunities. Proven ability to develop and deliver on business strategy to meet overall objectives Experience with creating/managing budgets, understanding of financial reporting and interpreting data to drive branch performance Desirable – A certificate in Financial Services (NZQA Level 5)

Benefits

Comprehensive reward and recognition programme Life insurance benefit (T&Cs apply) Discounted personal insurance Yearly wellness contribution Yearly flu vaccinations We support you to develop your skills with excellent learning and development opportunities within a friendly team environment.

If you are a natural leader eager to embrace a new challenge and make a meaningful impact on our success, we want to hear from you!