Retail Supervisor

We are looking for a Retail Supervisor to join our team based in Waipawa. In this role, you will help manage the day-to-day operations of the store and support the team to provide good customer service.

Position: Retail Supervisor
Hourly Rate: $26–$30
Minimum Weekly Hours: 30
Location: Waipawa

Duties:

·       Supervise daily store operations and ensure the shop is clean, organised, and well presented.

·       Allocate tasks to staff and support them with their daily work.

·       Assist with staff training, onboarding, and monitoring performance.

·       Help prepare staff rosters and ensure suitable coverage during operating hours.

·       Serve customers, answer enquiries, and resolve complaints professionally.

·       Support the team to meet sales targets and provide a positive customer experience.

·       Monitor stock levels, receive deliveries, and arrange stock replenishment.

·       Check that products are correctly priced, labelled, and displayed.

·       Operate or oversee point-of-sale systems and handle cash and card transactions.

·       Assist with opening and closing procedures and end-of-day till reconciliation.

·       Maintain accurate sales, stock, and other store records.

·       Follow workplace health and safety, security, and company procedures.

·       Report stock shortages, customer feedback, and operational issues to management.

·       Help maintain the store’s cleanliness and ensure products are stored safely.

Requirements:

·       At least one year of experience, or a level 2 qualification.

·       Good communication, customer service, and interpersonal skills.

·       Ability to supervise and support a team.

·       Basic computer skills and confidence using point-of-sale systems.

·       Reliable, organised, and able to work independently.

·       Flexible to work weekends and varied shifts as required.

To be considered for this role, you must be a New Zealand citizen or resident, or have the legal right to work full-time in New Zealand.

Apply online or send your CV to kamaljeetdhillon85@gmail.com