Responsible for coordinating incoming and outgoing shipments, verifying goods against consignment records, inspecting cargo condition, and ensuring compliance with required specifications. Organise internal distribution, freight bookings, cargo collection and despatch activities. Prepare and maintain accurate shipping documentation and records, examine cargo release documents, verify customs clearance requirements, and authorise cargo collection where applicable. Liaise with customers, freight providers and warehouse personnel to ensure the efficient, accurate and timely movement of goods.

Despatching and Receiving Clerk – Job Description

Location: Hamilton, Waikato
Positions Available: 2
Employment Type: Full-time
Hours: 32.5 hours per week MINIMUM - MAXIMUM HOURS 40 PER WEEK, roster-based, working five days with two days off
Pay Rate: $23.95–$26.00 per hour

About the Role

We are seeking two reliable and organised Despatching and Receiving Clerks to join our team in Hamilton, Waikato. The successful candidates will be responsible for coordinating the receipt, inspection, recording, storage and dispatch of goods, ensuring shipments are handled accurately and efficiently and all relevant documentation is completed and maintained.

Key Responsibilities

  • Identify, label and check incoming and outgoing shipments, packages and containers against consignment notes and shipping records.

  • Inspect outgoing goods to ensure they are in good condition, correctly packaged and meet the required specifications.

  • Receive incoming goods, verify quantities and shipment details, and report any discrepancies or damaged items.

  • Arrange the internal distribution and movement of goods received to the appropriate storage or operational areas.

  • Organise the despatch of goods and ensure all necessary delivery dockets, consignment notes and shipping documents are completed accurately.

  • Maintain accurate records of goods received, stored, transferred and despatched.

  • Examine shipping documents, verify cargo details and confirm that the required documentation is available before releasing goods.

  • Record customs clearance requirements and coordinate or authorise cargo collection where applicable and within the employee's authority.

  • Receive details of outgoing cargo, arrange freight space bookings and coordinate the collection of goods from customers.

  • Liaise with customers, freight companies, drivers, warehouse staff and other relevant parties to coordinate shipment movements and resolve delivery issues.

  • Monitor the progress of incoming and outgoing shipments and help ensure goods are dispatched and collected within scheduled timeframes.

  • Follow company procedures for cargo handling, documentation, workplace health and safety, and the secure handling of goods.

Skills and Experience

Previous experience in despatching, receiving, freight coordination or warehouse operations is advantageous but not essential. Applicants with limited experience may be considered, as on-the-job training will be provided.

Candidates should demonstrate attention to detail, good organisational and communication skills, reliability, and the ability to follow instructions, maintain accurate records and work effectively within a team.

OR ATLEAST LEVEL 4 QUALIFICATION IN ANY FIELD

Training and Development

Training will be provided on the company's receiving and despatch procedures, shipment verification, freight bookings, documentation requirements, record keeping and applicable workplace health and safety practices.

Working Arrangements

This is a full-time position offering 32.5 hours per week on a rostered basis, with five working days and two days off according to the roster. The successful candidates must be willing to work the rostered hours required for the role.