Freight Forwarding Business Development Manager

Business Development Manager

We are seeking a driven and commercially focused Business Development Manager to join our New Zealand sales team.

Reporting to the Country Sales Manager, you will play a key role in growing our customer portfolio, identifying new business opportunities and strengthening existing client relationships. This is an outstanding opportunity for an ambitious sales professional who is looking to develop a long-term career within the logistics and freight forwarding industry while contributing to the growth of one of the world's leading logistics providers.

This role can be based in Auckland, Christchurch or Wellington.

A Day in the Life of a Business Development Manager at Toll Group

• Identify, develop and secure new business opportunities within targeted industries and market segments.
• Grow and retain existing customer accounts through consultative, solution-based selling.
• Build trusted customer relationships and develop a strong understanding of client supply chain challenges and objectives.
• Prepare and contribute to customer presentations, proposals, RFQs and tender submissions.
• Maintain accurate pipeline, customer and sales activity records within CRM platforms.
• Collaborate closely with operational, product and support teams to deliver tailored customer solutions and exceptional service outcomes.
• Monitor market trends and competitor activity to identify opportunities for business growth.

Qualifications

• Tertiary qualification in Business, Supply Chain, Logistics or a related discipline, or equivalent industry experience.
• Previous experience in sales, customer service, logistics or freight forwarding.
• Exposure to the freight forwarding, transportation or logistics industry will be highly regarded.
• Demonstrated ability to build and maintain strong customer relationships.
• Intermediate proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• Experience using CRM systems, or a willingness to quickly learn new sales tools and methodologies.

Skills & Experience

• Strong communication, negotiation and presentation skills.
• A customer-centric mindset with a genuine passion for winning new business and developing long-term partnerships.
• Ability to manage competing priorities and effectively work across a defined territory.
• Commercial acumen and an interest in understanding customer supply chains and business drivers.
• Self-motivated, resilient and results-oriented, with the ability to work autonomously and collaboratively.
• High levels of professionalism, integrity and accountability.
• A proactive approach to problem-solving and delivering customer-focused outcomes.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.