We are seeking for a Retail Manager at KS GROCER LIMITED T/A ARRAN DRIVE SUPERETTE located at Auckland, New Zealand. Our Retail Store Manager should be able to motivate personnel to perform according to their maximum capacity. This is a great opportunity to lead a dynamic, friendly retail team where excellence, success, and people are valued and rewarded. We are a busy running store where every day would be different to manage as Retail Store Manager.

This is full-time, permanent employment with a minimum of 30 hours a week and an hourly rate of NZ$31-32/-hour.

You will be responsible for performing the following tasks to the highest standards:

·         Developing and implementing effective marketing strategies to ensure business profitability.

·         Organise all store operations and allocate responsibilities to personnel.

·         Prepare and roll out weekly roasters for the staff members.

·         Supervise and guide staff towards maximum performance.

·         Recruiting, selecting, orienting, training, and motivating employees, conducting appraisals and performance reviews and organising/providing training when required.

·         Prepare and control the store budget for minimum expenditure and efficiency.

·         Setting pricing of the products inline to make optimum business profitability.

·         Ensuring administrative and audit processes are followed.

·         Monitor and maintain stock levels and coordinate with the buying department to ensure that they are up to date, especially during the festive season.

·         Maintain records of financial transactions C ensure there are no discrepancies between stock sold and cash received.

·         Making key decisions about stock control, product mix and pricing, including implementing a stock control system with discounting and clearance when required.

·         Design Promotional activities and coordinate with the digital marketing team to create advertisements and publish them on various digital platforms.

·         Coordinate with store assistants to ensure they accurately display promotional products and their pricing.

·         Address complaints from in-store and online customers to maintain the store's reputation and offer them the best solution possible.

·         Offer special offers and other facilities such as on-time delivery to the B2B Customers.

·         Deliveries are dispatched accurately and within the given timeframe for all online customers.

·         Encourage customers to share their feedback on our digital platform, which helps us to improve.