Own AI-informed product briefs and roadmaps to guide cycle teams

Product Manager

Tradify is on a mission to transform how tradespeople run their businesses and have a positive impact on their life. We hire people with energy to build something special that will transform an industry and meaningfully impact our customers. Success for us is millions of people using Tradify across the world. We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you'll fit right in. Fundamentally we want to solve big problems and build great products that people love and can't live without. We need a new super-smart, super-passionate and super-on-to-it person to drive and deliver our product development at Tradify. Someone who wants to focus on making a massive difference in the business and daily lives of an awesome and massively underserved user base. In today's AI-augmented product environment, this means being exceptional at the things AI can't do — sharp problem framing, sound judgment, strategic thinking, and genuine customer empathy — while leveraging AI tools to dramatically increase your speed and output quality.

You'll get a great understanding of what our product strategy and business objectives are, what our customers and prospective customers need, and develop detailed accurate product briefs that enable product development teams to ship great experiences that create real value to the business. You'll leverage AI to explore multiple framings of opportunities, stress-test assumptions, model trade-offs, synthesize customer feedback at scale, and communicate more effectively — all while maintaining the rigorous human judgment that separates good product decisions from great ones. Do you want to be participating in one of the fastest-growing technology companies in Australasia? If you thrive on being a team leader, thinking tactically to deliver on strategy, with a relentless passion for creating awesome experiences, and ultimately helping people succeed, you're going to fit right in.

You're going to be a great fit for this job if you:

  • Have a bachelor's degree plus five years experience in product management, product design, UX design, business analysis or an equivalent combination of relevant education and experience.
  • Extensive experience designing and developing digital products or services with a strong focus on user centered design.
  • Have deep fluency with AI tools and understand how to leverage them effectively while maintaining rigorous human judgment. You know when to trust AI outputs and when to override them.
  • Have expertise in reaching out and understanding consumer behaviour and needs. Leverage AI to synthesize customer feedback at scale that you then verify.
  • Have a great understanding of the concepts of product development, and user experience design as they relate to digital product and service design. You stay current on AI design tooling and know how to use it to increase velocity without sacrificing quality.
  • Enjoy participating in a high performance team-oriented environment to deliver impactful digital solutions.
  • Can serve as a subject matter expert as well as coach others in product development, business case development and product design in an AI present environment.
  • Are highly organised and motivated with great attention on the bigger picture.
  • Have excellent written and verbal communications skills
  • Believe that tradies do important work and that supporting them to success is an awesome job.
  • Want to do work that improves other people's lives, but also believe it should be fun.

Tradify is a fast-paced, action-oriented and sometimes unpredictable and challenging work environment, where our company values underpin everything we do. We focus on providing a fun and welcoming culture and offer a comprehensive remuneration and benefits package. We care deeply about diversity and inclusion and ensuring the Tech space in Aotearoa reflects our diverse communities.

Sound like you? Interested? Get in touch