Coordinate daily helicopter flight schedules and client itineraries for smooth operations

Flight Operations Coordinator – New Zealand

Flight Operations Coordinator

Company: Advanced Flight Ltd About: Onehunga, Auckland Travel Agents/Consultants (Hospitality & Tourism) Full time

FLIGHT OPERATIONS COORDINATOR Office Location: Auckland Heliport, 59 Miami Parade, Onehunga, Auckland

About Advanced Flight: We are a Helicopter Management Company specialising in the management of helicopters for owners (some overseas on super yachts), charter work for the tourism industry, utility work and Special Ops. We also run the New Zealand Police Air Support Unit. No day is the same here at Advanced Flight!

Helicopter flight scheduling:

  • Meet and greet our clients
  • Answer the telephone and deal helpfully with day-to-day enquiries from clients, contacts and suppliers.
  • Ensure all communication with clients and their staff, is carried out in a respectful and constructive manner.
  • Respond to all email enquiries promptly.
  • Price commercial charter work.
  • Schedule helicopter movements (Private and Commercial) along with passenger details, pilot instructions, and billing details.
  • Co-ordinate flights with participants. Organise ground transfers (such as taxis), golf or restaurant bookings.
  • Responsible for the smooth running of the Flight Schedule, including dealing with schedules running late, organising a plan B for bad weather, cancellations or disruptions, and advising pilots (either in NZ or overseas on Super Yachts) of changes.
  • Client meet & greet and hosting (offering drinks etc) incl. heliport tours where needed.
  • Shared responsibility for after hours and weekend flight scheduling and any last minute phone/email enquiries.
  • Any other reasonable tasks requested by the Flight Operations Manager or other Senior Management.

Office Operations:

  • Managing client transit lounge and shared areas – Ensuring the areas are kept tidy and presentable for guests incl. dishwasher, coffee machine and other shared areas.
  • Ensure all amenities are replenished
  • Ordering of supplies both for office and client transit lounge
  • Assist with any pilot travel arrangements required (domestically or internationally).
  • General administration tasks as required
  • General accounting tasks as required.
  • Preparation and support for monthly operational reports.

Source: Seek

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