Store Manager

This is a hands-on management position with responsibility for staff, stock, customer service, business performance and compliance.

Thames experiences increased visitor activity during the Christmas, New Year and summer holiday periods and also required for the entire store hours duration throughout the year in busy period . We require a manager who can plan effectively for busy trading , remain composed under pressure and take consistent responsibility for the business throughout the year.

Key responsibilities

·        Plan, organise and oversee the daily operation of the takeaway business.

·        Prepare rosters, allocate duties, supervise staff and assist with recruitment, training and performance management.

·        Manage stock levels, purchasing, supplier relationships and waste reduction.

·        Monitor sales, cash handling, EFTPOS records, operating costs and financial performance.

·        Contribute to budgeting, pricing and initiatives to improve service and profitability.

·        Maintain high standards of food safety, hygiene, customer service and workplace health and safety.

·        Handle customer concerns and resolve day-to-day operational issues.

·        Plan staffing, supplies and service delivery for Christmas, New Year, public holidays and peak summer trading.

·        Report operational and financial matters to the company directors.

Experience and qualifications

Applicants must have relevant practical work experience OR a relevant qualification. Formal qualifications are not essential where an applicant can demonstrate suitable experience.

·        Management or supervisory experience in retail, takeaway, hospitality, food service or a similar business.

·        Relevant self-employment experience, including managing or operating your own business.

·        Alternatively, a relevant qualification in Business Management, Business Administration, Commerce, Accounting, Finance, Retail Management, Hospitality Management or a related field.

Candidates must be able to demonstrate the practical skills needed to supervise people, organise daily operations, handle business records and provide good customer service.

Personal qualities and availability

·        Good character, honesty and trustworthiness, particularly in handling stock, cash and business information.

·        Excellent reliability, punctuality, sound judgement and genuine commitment to the position.

·        Strong communication, leadership, organisational and problem-solving skills.

·        Ability to work independently and cope with busy periods.

·        Availability for agreed rostered shifts, including evenings, weekends and peak Christmas, New Year and summer trading periods, with all statutory employment entitlements observed.

How to apply

Please submit your CV and a brief cover letter explaining your relevant experience or qualification, your suitability for the role and your availability for rostered work during peak trading periods.

Shortlisted candidates will be contacted by email to arrange an interview.

Applications are welcome from suitably qualified New Zealand citizens and residents, and other applicants with the legal right to work in New Zealand.