MR SINGH ENTERPRISES LIMITED is a professional courier service provider operating in the Waikato & Hawke’s Bay regions. The company is seeking a Business Manager who will be based in Waikato to manage its operations. The successful candidate will be detail oriented, highly organised, and capable of managing and improving day-to-day business operations.
You may be required to travel to the Hawke's Bay region time to time as per business needs.
Key Responsibilities:
- Oversee and manage daily courier operations to ensure timely, efficient, and reliable deliveries.
- Plan and optimise delivery schedules and routes to maximise operational efficiency and meet client expectations.
- Recruit, train, and supervise drivers and support staff, maintaining high standards of service and professionalism.
- Monitor fleet maintenance and ensure all vehicles comply with road safety and regulatory requirements.
- Manage operational budgets, including fuel and other running costs, to support business profitability.
- Ensure compliance with health, safety, and transport industry regulations at all times.
- Address delivery issues, customer complaints, and operational delays promptly and professionally.
- Develop and track key performance indicators (KPIs) to monitor service quality and delivery performance.
- Build and maintain strong relationships with clients, suppliers, and external partners to support business growth.
- Use logistics and transport management systems for route planning, real-time tracking, and operational reporting.
- Prepare operational and financial performance reports for review by senior management.
- Perform other relevant tasks as required to ensure the smooth running and effectiveness of courier operations.
Required to work for a minimum of 30 hours per week and you will be paid between $32 to $40 per hour.
Requirements for the Role:
• A minimum of 2 years of relevant industry experience is required, or at least a Level-6 relevant qualification.
• Willingness to work on weekends as required.
• Strong interpersonal and communication skills with the ability to work collaboratively.
• Excellent coordination, planning, and time management abilities.
• High attention to detail and commitment to operational accuracy.
• Ability to manage multiple tasks effectively in a fast-paced and dynamic environment.