Lead a business transformation program from assessment to execution in Auckland.

Business Consultant

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace. Join Infosys and be part of a culture that's not just promised—it's certified.

We are seeking a dynamic and results-oriented Business Consultant with strong expertise in Business Analysis, Organisational Change Management (OCM), and Agile delivery. The successful candidate will partner with business stakeholders, project teams, and executive leadership to drive business transformation initiatives, improve operational effectiveness, and support the successful adoption of strategic change programs. This role requires a professional who can bridge the gap between business and technology, understand complex organisational challenges, facilitate stakeholder engagement, and deliver measurable business outcomes through structured change and agile methodologies.

Roles and Responsibilities

  • Engage with senior leaders and stakeholders to understand strategic objectives and business challenges.
  • Assess current-state business processes, operating models, and organisational structures.
  • Identify improvement opportunities and recommend practical solutions aligned to business goals.
  • Support business case development, benefits realization, and transformation roadmaps.
  • Conduct business impact assessments and define target operating models.
  • Gather, analyse, and document business requirements through workshops, interviews, and stakeholder consultations.
  • Develop high-quality business requirements documents (BRDs), functional specifications, user stories, process maps, and gap analyses.
  • Facilitate requirements prioritisation and validation with stakeholders.
  • Translate business requirements into actionable outcomes for delivery teams.
  • Support process re-engineering and continuous improvement initiatives.
  • Develop and execute change management strategies and plans for transformation programs.
  • Perform stakeholder analysis, change impact assessments, and readiness evaluations.
  • Design and implement communication, engagement, and training strategies.
  • Support leadership teams in driving adoption and embedding sustainable behavioural change.
  • Monitor change adoption metrics and recommend interventions where required.
  • Facilitate workshops, town halls, and stakeholder engagement sessions.
  • Work within Agile frameworks including Scrum, SAFe, Kanban, and Lean methodologies.
  • Support Agile transformation initiatives across business and technology functions.
  • Collaborate with Product Owners, Scrum Masters, and delivery teams to ensure successful project outcomes.
  • Assist in backlog management, sprint planning, and prioritisation activities.
  • Promote Agile ways of working and continuous improvement practices.
  • Facilitate workshops, retrospectives, and cross-functional collaboration sessions.
  • Build and maintain strong relationships with business leaders, project sponsors, and delivery teams.
  • Manage conflicting priorities and expectations across multiple stakeholder groups.
  • Present findings, recommendations, and program updates to senior management and executive audiences.
  • Influence key decision-making through data-driven insights and business analysis.

Essential:

  • 5+ years of experience in Business Consulting, Business Analysis, Organisational Change Management, or Transformation roles.
  • Proven experience delivering business and technology transformation programs.
  • Demonstrated experience in stakeholder engagement across executive and operational levels.
  • Experience working within Agile and hybrid project delivery environments.
  • Strong understanding of change management frameworks and business transformation methodologies.
  • Experience facilitating workshops, process mapping sessions, and requirements gathering activities.
  • Previous consulting experience within professional services, technology consulting, telecommunications, financial services, government, or large enterprise environments is highly desirable.

Additional:

  1. Excellent customer-facing skills
  2. Excellent written and verbal communication skills
  3. Strong attention to detail and outstanding analytical and problem-solving skills.

In addition to compensation aligned with your role, you'll have access to a wide range of benefits that support your health, career growth, and overall well-being (NZ):

  • Life, Trauma & Income Protection Insurance
  • Health and Well-being programs
  • Marram Holidays & Healthcare
  • Access to Fitness and Gym Memberships
  • Employee Assistance Program (EAP)
  • Flexible working arrangements (hybrid, based on role and business needs)

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

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