Healthcare Nutrition Advisor
Danone is seeking a passionate and commercially minded Healthcare Nutrition Advisor to join our Specialised Nutrition team in New Zealand. Reporting to the National Healthcare Engagement Manager, you will be responsible for developing and executing a territory business plan across the South Island, driving profitable growth while positioning Nutricia as the preferred nutrition partner within hospital and community healthcare settings.
This role combines scientific engagement, relationship management, and commercial excellence. You will work closely with healthcare professionals to communicate evidence-based nutrition solutions, support patient care outcomes, and build long-term advocacy for Nutricia's products and services.
As a trusted partner to customers, you will identify opportunities, develop account plans, deliver educational support, and collaborate with cross-functional teams to achieve business objectives while making a meaningful impact on healthcare outcomes across New Zealand.
Territory & Business Development
- Develop and execute an annual Territory Business Plan aligned with business objectives
- Build deep customer and market intelligence to identify opportunities and risks within the territory
- Implement Nutricia's sales and marketing strategies across Hospital, Specialist, and Community Healthcare Channels
- Manage the territory effectively to achieve sustainable business growth
Healthcare Professional Engagement
- Build strong relationships with healthcare professionals including Dietitians, Specialists, GPs, Nurse Practitioners, Pharmacists, and Hospital Stakeholders
- Deliver high-quality product detailing and scientific nutrition education
- Act as a trusted resource for product information and nutrition-related enquiries
- Increase awareness, advocacy, and preference for Nutricia products and services
Sales & Account Management
- Achieve agreed sales objectives and commercial excellence metrics
- Develop and execute strategic hospital account plans
- Lead annual and bi-annual hospital business reviews
- Identify and capitalise on growth opportunities while mitigating potential business risks
Customer Service & Stakeholder Collaboration
- Maintain exceptional customer relationships and service standards
- Collaborate with cross-functional teams including Medical Affairs, Marketing, Market Access, Customer Experience, and Sales Operations
- Participate in industry conferences, workshops, education events, and customer meetings
- Provide valuable customer insights and feedback to support business strategy development
Compliance & Continuous Improvement
- Ensure all activities are conducted in accordance with company policies, industry regulations, and compliance requirements
- Maintain accurate customer records and territory reporting
- Contribute to best practice sharing and continuous improvement initiatives
- Embody Danone's values and behaviours in all customer interactions
You are a relationship-focused professional with a passion for healthcare and improving patient outcomes. You combine strong commercial acumen with excellent communication skills and are comfortable engaging with a broad range of healthcare professionals.
Ideally, you will have:
- A Dietetics, Nutrition, Nursing, Pharmacy, Allied Health, or other Healthcare qualification
- Previous experience in a customer-facing healthcare, nutrition, pharmaceutical, medical device, or sales environment
- Strong stakeholder management and relationship-building skills
- Excellent communication, presentation, and influencing abilities
- The ability to analyse data and translate insights into action plans
- Strong planning, organisation, and territory management capability
- A positive and proactive mindset with the ability to work autonomously
- Experience managing healthcare professional relationships (desirable)
- Exposure to hospital or community healthcare environments (desirable)