As a result of business development needs, we are now seeking 2 Technical Sales Representatives to join our team. This pivotal role is integral in advancing our mission to deliver advanced diagnostic and reconditioning solutions to businesses. You will serve as a key liaison between our upper management, technical teams, and valued clients, ensuring seamless communication of complex technical concepts to facilitate the sales process.
Summary of key information
· Nature of employment: Permanent full-time
· Remuneration: $30.00 to $34.00 per hour
· Overtime rate: at the rate of normal salary for any time worked in addition to an ordinary work week.
· Minimum guaranteed hours of work: 30 hours per week
· Maximum hours of work: 37.5 hours per week
· Location of work: Nistech's office and workshop premises located on Druce Road, Manukau, as well as commercial client sites within Auckland
Summary of key responsibilities (including but not limited to):
· Develop and maintain strategic business relationships with prospective distributors and industry clients, driving sales for Nistech’s advanced electric and electronic diagnostic products, including micro CNC machines, ADAS calibration systems, EV/Hybrid battery reconditioning equipment, and a range of highly specialised automotive tools and solutions.
· Leverage technical expertise to position these innovative products within the growing automotive market, ensuring seamless integration with clients' operations and aligning with the latest trends.
· Represent Nistech in negotiations, sales activities, site visits, and industry events, effectively promoting the company’s offerings.
· Conduct thorough needs assessments of clients' operations to propose customised products, services, and training programmes that best meet their requirements.
· Visit prospective clients to deliver professional demonstrations, propose tailored solutions, and present detailed costings.
· Recommend suitable products and training programmes to fulfil clients’ and distributors' technical requirements.
· Provide quotations, manage pricing negotiations, and process contracts and invoices efficiently.
· Coordinate product delivery and installation, overseeing clients’ integration processes and assisting with technical issues as needed.
· Act as a subject matter expert, delivering technical presentations and training sessions to clients and distributors.
· Gather and assess client feedback, offering suggestions for product improvements and future development.
· Stay updated on product applications, technical services, market conditions, and promotional trends, while monitoring competitor activities and reporting insights to management.
· Manage and maintain a comprehensive client database, ensuring consistent communication of opportunities to increase sales.
· Conduct sales performance analysis, business forecasting, and identify potential for new industrial products and services, reporting findings to senior management.
· Ensure accurate recording and management of business expenditure, adhering to company policies. Other tasks as assigned.
· Provide technical pre-sales support for diagnostic software, assisting clients with system configuration, cloud integration, and software-hardware troubleshooting.
· Support client-side diagnostic software integration while optimizing internal CRM workflows, technical product portals, and digital sales tools.
· Perform any other duties as assigned
Key requirements
To be successful in this role, you will have:
Bachelor’s degree or higher qualification in related Science or Engineering disciplines (e.g. Automotive, Applied Science, Computer Science etc.)
A sound understanding of and practical familiarity with automotive diagnostic and programming equipment, including related hardware and software systems; electronic systems, components, and control technologies; power systems and power management solutions.
· Passion for providing technically sound equipment solutions and system integration services
· Excellent communication and presentation skills, with ability to explain technical concepts to diverse audiences
· Strong negotiation skills and commercial acumen
· Proven ability to build and maintain long-term customer relationships with technical service providers and commercial establishments
· Proficient in using CRM systems and Microsoft Office suite