Location: Hastings , Hawkes Bay, New Zealand
Employment Type: Permanent, Full-time
Hours: Minimum 30–40 hours per week
Pay Rate: $28.00-$32.00 per hour (depending on skills and experience)

About Us
Cover Me – Mobile Repairs & Accessories. Fix it. Cover it. Love it.
Cover Me Ashburton Limited is a mobile phone, electronic device repair and accessories
business providing reliable repair services and quality electronic products to customers in
Ashburton.
We specialise in repairing mobile phones, tablets, laptops and desktop computers, including screen replacements, battery issues, motherboard repairs, charging port faults, water damage and software troubleshooting. We also offer a wide range of mobile phone covers, screen protectors, chargers, headphones, computer accessories and other electronic gadgets. Our focus is on providing friendly customer service, reliable technical solutions, competitive
pricing and efficient repair services, including same-day repairs where possible.


About the Role
We are seeking a skilled, reliable and technically capable Electronic Device Repair
Technician to join our team in Ashburton. The successful applicant will be responsible for diagnosing, troubleshooting, repairing and
testing a range of electronic devices, including mobile phones, tablets, laptops and desktop computers.
The role involves identifying hardware and software faults, replacing damaged components, performing soldering and component-level repairs, installing and upgrading software, and ensuring repaired devices are fully functional before returning them to customers.
This is a hands-on technical position requiring practical knowledge of electronic device
repairs, hardware and software troubleshooting, and the ability to deliver efficient and
reliable repair services.


Key Responsibilities
 Conduct comprehensive diagnostics on mobile phones, tablets, laptops and desktop
computers to identify hardware and software faults.
 Use specialised diagnostic tools, testing equipment and software to identify faults
and determine appropriate repair solutions.
 Perform systematic testing to identify issues such as unresponsive screens, faulty
buttons, battery failures, charging problems and software errors.
 Repair and replace defective components, including LCD screens, touchscreens,
batteries, cameras, charging ports, buttons, speakers and other internal components.

 Carefully disassemble and reassemble electronic devices, ensuring all internal
components are correctly fitted and functioning.
 Carry out hardware troubleshooting and repairs involving motherboards, integrated
circuits (ICs), connectors and other delicate electronic components.
 Perform chip-level troubleshooting and component-level repairs on mobile phones
and other electronic devices.
 Carry out soldering and desoldering of electronic components, including charging
ports, integrated circuits, Wi-Fi chips and other motherboard components.
 Diagnose and repair desktop and laptop computers, including hardware and
software-related issues.
 Install, configure and upgrade computer hardware, operating systems, drivers and
other software applications.
 Refurbish laptops and desktop computers and prepare them for display and sale.
 Troubleshoot operating system failures, application errors, software corruption and
other technical issues.
 Perform system restorations, firmware updates, software installations and operating
system reinstalls.
 Assist customers with authorised device unlocking, password resets, data backup
and recovery procedures.
 Install, configure and update mobile applications and software according to customer
requirements.
 Provide technical support and respond to customer enquiries regarding hardware,
software and electronic device issues.
 Discuss repair requirements with customers, explain technical problems and provide
repair quotations and cost estimates before commencing work.
 Demonstrate electronic products and assist customers in selecting suitable
computers, mobile devices and accessories.
 Advise customers on device care, maintenance and protective measures to minimise
future damage.
 Prioritise repair jobs according to customer requirements and agreed completion
deadlines.
 Carry out full functional testing and radio frequency (RF) testing, where applicable, to
ensure repaired devices are operating correctly.
 Maintain repair tools, diagnostic equipment and testing appliances in proper working
condition.
 Maintain accurate records of repair work, replaced components, diagnostic findings
and completed services.
 Follow workplace health and safety requirements and company procedures.

The above duties are indicative and not exhaustive. The successful applicant may also be
required to undertake other duties reasonably associated with the position and business
operations.
Skills, Experience and Qualifications
Applicants must meet at least one of the following minimum requirements:
 Relevant work experience: A minimum of one year of relevant work experience in
mobile phone repairs, computer repairs, electronic device repairs or a related
technical field; OR
 Relevant qualification: A relevant Level 4 qualification in Information Technology
(IT), Electronics, Computer Hardware, Telecommunications or a related technical
field.
The successful applicant should also demonstrate:
 Good technical knowledge of mobile phones, tablets, laptops and desktop computer
hardware.
 Practical ability to diagnose and troubleshoot electronic, hardware and software
faults.
 Knowledge of screen replacement, battery replacement, charging port repairs and
other component replacements.
 Practical understanding of soldering, desoldering and electronic component-level
repairs.
 Knowledge of computer hardware, operating systems, software installation and
configuration.
 Ability to identify faulty electronic components and determine appropriate repair
methods.
 Familiarity with electronic testing equipment, diagnostic tools and repair software.
 Strong fault-finding, analytical and problem-solving abilities.
 Good communication and customer service skills.
 Ability to manage multiple repair jobs and complete work within agreed timeframes.
 Ability to work independently and contribute effectively as part of a team.
What We Offer
 Permanent, full-time employment.
 Minimum 30 hours of work per week guaranted
 Competitive hourly remuneration of $28.00 -$32.00, depending on skills and
experience.
 Opportunity to work with a variety of mobile phones, tablets, computers and
electronic devices.
 A supportive working environment and opportunities to develop technical skills.

How to Apply
If you have at least one year of relevant experience OR a relevant IT or Electronics
qualification at level 4 or above, and are confident diagnosing and repairing mobile phones, computers and other electronic equipment, we would like to hear from you.
Please submit your CV outlining your relevant technical experience, qualifications and
suitability for this position.

Apply Now
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