On Site Tech Solutions Specialist Gisborne

Noel Leeming Services Team Role

Our Noel Leeming Services team are changing the customer experience game by providing a full end to end service. We rely heavily on our services team to ensure that customers are getting the right solutions through live demonstrations, support and advice, right through to the delivery, installation and setup of tech solutions in homes and workplaces.

This opportunity would suit someone who loves technology, is customer focused and is driven to improve the whole experience. Your excellent communications skills coupled with your ability to trouble shoot problems is critical. Equally important is your proactive 'get it done' attitude and work ethic.

This hybrid role will be primarily based in the store. The majority of the work will be setting up customers products at the store. The other will be based out on the field. Delivering and setting up customers products in their homes.

As a key member of our Services team, you'll provide top-notch customer service while efficiently handling Tech Solutions jobs. No two days are the same in this hands-on role. You'll set up mobile phones, laptops and other smart devices, transfer data, troubleshoot issues and educate customers.

In the field you'll support across various environments, from homes and businesses to construction sites, schools, and stores. Travel may be required, sometimes outside your region.

Flexibility is key - you'll work in a team, solo, or support large installations. Staying productive means managing jobs where needed, supporting teammates, and collaborating with your local store for urgent requests such as sharing your tech expertise.

Additional responsibilities include attending store meetings, stocktakes, supporting field work when coworkers are on leave, maintaining tools and a vehicle, while also continue your ongoing learning and development in tech.

This role is based out of our Gisborne store working 45 hours per week on a Tuesday to Saturday roster.