Hardik Limited seeking an experienced, motivated and results-driven Retail Store Manager to oversee the day-to-day operations of our retail store. The successful candidate will be responsible for managing store operations, developing sales and marketing strategies, improving business performance, and ensuring excellent customer service.

This is an exciting opportunity for an individual with strong leadership, organisational and commercial skills who can drive business growth while maintaining efficient store operations.

The successful applicant will be responsible for:

  • Developing and implementing sales and marketing policies and procedures to increase sales, attract customers and grow the business.
  • Managing the day-to-day operations of the retail store, ensuring efficient business operations and high standards of customer service.
  • Overseeing stock management, inventory control and stock rotation to minimise wastage and ensure product availability.
  • Conducting market research to identify current and emerging customer needs, market trends and business opportunities.
  • Planning and implementing marketing activities and promotional strategies to increase product awareness and sales.
  • Preparing and managing budgets, monitoring business expenditure and financial performance, and developing strategies to improve profitability and business growth.
  • Establishing business goals and developing operational strategies to achieve sales targets and improve overall store performance.
  • Recruiting, selecting, onboarding and training employees to ensure the store has a capable and productive workforce.
  • Review staff performance, including allocating duties and preparing staff rosters.
  • Handling and resolving customer enquiries, feedback and complaints in a professional and timely manner.
  • Ensuring compliance with relevant workplace health and safety requirements, employment obligations and applicable retail regulations.

Skills and Experience Required

The ideal candidate will have:

  • 2-3 years of relevant work experience working with a comparable employer. OR Qualification comparable to NZQF Diploma or Higher.
Employer Questions

Your application will include the following question(s):

  • Are you New Zealand Citizen or Permanent Resident or Residence Class Visa holder?
  • Do you have comparable retail work experience?
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