Key Responsibilities

• Assist the Store Manager with the day-to-day running of the store.

• Lead, supervise and coordinate staff during shifts.

• Monitor shift performance and ensure efficient store operations.

• Drive sales and maintain excellent customer service standards.

• Handle customer enquiries, feedback and complaints.

• Monitor stock levels, manage inventory and minimise wastage.

• Assist with cash handling and basic financial administration.

• Maintain food safety, hygiene and workplace health and safety standards.

• Support staff training and ensure compliance with company procedures.

• Maintain a clean, organised and safe working environment.

Requirements 

1. At least one year of relevant experience in a fast-paced food service environment, or a Level 4 or higher qualification in business, management, commerce or a related field.
2. A full, clean driver's licence and reliable transport.
3. Strong communication, customer service and staff management skills.
4. Willingness to undertake required training and pre-employment checks.
5. Understanding of food safety and Health and Safety standards.
6. Good organisational and problem-solving skills, with the ability to work effectively under pressure.