We are a leading construction company, committed to delivering high-quality projects with innovation and efficiency. As part of our digital transformation, we are seeking an experienced IT Project Manager to lead the development and implementation of a custom ERP and CRM system that will enhance our operations, project management, and client interactions.

The IT Project Manager will oversee the design, development, and deployment of an ERP and CRM system tailored to our construction business needs. This role requires a strategic thinker with strong technical expertise, project management skills, and experience in implementing enterprise systems. You will collaborate with internal teams, external vendors, and stakeholders to ensure a seamless digital transformation.

 

Key Responsibilities

• Develop a comprehensive ERP and CRM implementation roadmap, including scope, timeline, budget, and resource allocation.

• Align project objectives with the company’s business goals, ensuring that the system enhances construction operations, project tracking, finance, procurement, HR, and customer relations.

• Work closely with department heads (Finance, Procurement, HR, Sales, Operations, etc.) to identify system needs and pain points.

• Ensure the ERP integrates key modules such as accounting, inventory management, project scheduling, document management, procurement, and HR/payroll.

• Design the CRM system to optimize client management, lead tracking, customer service, and sales automation.

• Evaluate off-the-shelf ERP/CRM solutions vs. custom-built software, making recommendations based on cost-benefit analysis.

• Oversee software development, ensuring it follows best practices and industry standards.

• Work with developers to ensure proper data migration from legacy systems to the new ERP/CRM.

• Develop and execute a change management plan to help employees adapt to the new system.

• Organize training sessions, user guides, and workshops for different departments

• Ensure seamless integration of the ERP and CRM with other business tools like accounting software, project management platforms, supply chain systems, and mobile applications.

• Identify potential risks related to data security, software compatibility, budget overruns, and project delays.

• Establish backup, disaster recovery, and cybersecurity protocols to safeguard company data.

• Provide ongoing technical support and troubleshooting to end users.

• Monitor system performance and collect feedback for future enhancements.

 

Requirements

 • At least a Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. 

• 5 + years of experience in project management, preferably in ERP and CRM.

• Strong knowledge of construction industry workflows, project management software, and enterprise solutions.

• Proficiency in ERP/CRM platforms (e.g., SAP, Microsoft Dynamics, Oracle, Salesforce) or custom development projects.

• Experience with cloud-based solutions, APIs, databases, and system integrations.

• Excellent leadership, communication, and stakeholder management skills.

• Strong analytical thinking, problem-solving, and decision-making abilities.

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