Harvey Communications 2018 Limited, trading as 2degrees Tauranga Crossing, is looking for a highly motivated ICT Account Manager to join our team. This role is ideal for an individual who thrives in a fast-paced sales environment and enjoys building strong relationships with clients.

The role will be based in Tauranga and is a full-time position with minimum of 40 hours of work per week. 

Key Responsibilities:

  • Market Research & Lead Generation: Conduct research and compile lists of potential business clients using trade directories, industry networks, online databases, and other relevant sources to identify sales opportunities.
  • Needs Assessment & Solution Recommendation: Assess client requirements by discussing their business challenges and objectives, recommending suitable ICT products and services that align with their specific needs.
  • Account Growth: Oversee the sale of 2degrees ICT products and services to existing clients while identifying additional sales opportunities within these accounts. Build new client relationships and ensure customer satisfaction and retention. 
  • Client Engagement & Sales Visits: Regularly visit existing and prospective clients to understand their business needs, identify selling opportunities, and promote 2degrees ICT products and services.
  • Product & Market Knowledge: Stay updated on the employer’s products and services, market trends, competitor offerings, pricing strategies, and customer preferences to refine sales approaches.
  • Quotation & Negotiation: Prepare and present price quotations, negotiate contract terms, discuss payment and credit options, and ensure mutually beneficial agreements before finalising deals.
  • Order Fulfilment & Service Coordination: Arrange the delivery of goods, installation of equipment, and provision of services to ensure seamless execution of sales commitments.
  • Customer Follow-ups & Issue Resolution: Conduct post-sales follow-ups to confirm customer satisfaction, address concerns, facilitate necessary adjustments or replacements, and resolve any service-related issues.
  • Sales Reporting & Expense Management: Prepare and maintain sales reports and provide insights to sales management regarding the marketability of ICT goods and services.

 

What We’re Looking For:

  • A qualified individual with a Bachelors qualification in any discipline. 
  • Experience in sales, business development, or a related role would be advantageous.
  • Excellent communication and interpersonal skills.
  • Ability to identify client needs and offer effective solutions.
  • Negotiation and problem-solving abilities.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • Competitive pay rate between $36.50 to $38.50 per hour depending on qualifcation and experience
  • Opportunities for career growth and professional development.
  • Supportive team environment with ongoing training.

Submit your CV and a cover letter outlining your suitability for the role.

Join us at Harvey Communications 2018 Limited and be part of a team that connects New Zealanders with innovative ICT solutions!

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