TWO energetic and customer focused Customer Service Assistants to join our team.

Customer Service Assistants

Toro Churro NZ Limited

Auckland

Pay rate :25.00 per hour.

Full time minimum 30 hours per week

Leading the way with food retail, this company has taken the country by storm with its commitment to excellence in customer experience, high internal standards and inclusive company culture. We are looking for TWO energetic and customer focused Customer Service Assistants to join our team.

With 6 fixed sites and 4 mobile units and a dedicated team of Unit Operations Managers and Customer Service Assistants spread across the country we are consistently growing - and YOU could be part of leading this exciting business.

Applicants for this role must have full- time availability, willing to work mornings, late evenings and weekends shifts & will be able to be servicing the customers.

Bring your enthusiasm, reliability and dedication and we will offer you a great team environment and a high energy and supportive workplace and strong career progression opportunities.  Exceptional customer service is a major component of this position.

Position Summary:

Responsible for providing excellent customer service and money control systems. May establish inventory schedules. Interact with in store customers to promote sales and provide information on product usage. Maintain business records.

Tasks and responsibilities:

1. Service the walk-in customers.

2. Manage the cash register.

3. Ensure customers receive prompt service and quality goods and services

5. Maintain business records as outlined

6. Support local marketing initiatives.

7. Promote sales to walk in clients.

PREREQUISITES:

·         Enthusiastic and positive attitude

·         Exceptional communication skills

·         Strong customer service skills

·         Three to six months experience in a customer service role preferred but not mandatory.

·         Passionate to exceed individual and store sale targets and KPI’s.

·         Loves to contribute to a team environment.

·         Must have flexibility on working weekends, days/hours to cover leave and peak trade periods as per the roster as the store is open 9.30 am to 9 pm all 7 days.

·         Your application will include the following questions:

Which of the following statements best describes your right to work in New Zealand?

 

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