We are a busy maintenance company looking for the position of a Business Development Manager. A standard of excellence is expected in all points of service. This is an opportunity for someone with a good work ethic to have their high standards appreciated and rewarded.
The duties of this position are:
- Relevant experience of two years or a relevant qualification
- Developing and reviewing office policies, programs and procedures relating to customer relations.
- Planning and reviewing policies and procedures for services provided
- Ensuring operational efficiency and smooth operations of the business
- Providing direction and feedback to team members
- Involved in staff hiring/firing
- Managing, motivating and developing staff providing customer service
- Planning and implementing after sales services
- Follow up with customer satisfaction. Ensure the customer is satisfied with the service provided
- Modify and improve services
- Conceptualise business plans and sales strategies
- Implement market expansion and new market plans for business growth by mapping business strengths and customer needs
- Maintain and nurture relationship with customers
- Negotiate, draft and review contracts.
- Liaising with other organisational units, service agents.
- Identify and respond to customer expectations
- Ability to work weekends.
- Strong communication and management skills
Applicant must be able to do flexible working hours, including weekends and Public Holidays as the role requires.
Salary range for the position: Around $30.00 - $32.00 per hour, depending on experience.
If you are looking forward to joining us, please send your CV through myjobspace