Are you a passionate customer service representative with exceptional communication skills and a keen eye for detail? Join a busy health-based contact centre in Greenlane , where you will make a meaningful impact while supporting our community.  You would be working with a great down to earth team where experience and positive attitude will be valued.   

Key Responsibilities:

  • Process incoming internal and external calls efficiently
  • Address patient inquiries and provide outstanding service
  • Collaborate with a down to earth team in a fast-paced environment
  • Receive comprehensive training to set you up for success

What We are Looking For:

  • Excellent communication skills, with the ability to handle queries and complaints effectively
  • A calm demeanour under pressure, ensuring a positive experience for callers
  • Previous experience in a call centre environment
  • A proactive attitude and adaptability, allowing you to hit the ground running
  • Intermediate to advanced knowledge of MS Office, with a quick ability to learn new systems
  • Health sector experience is preferred, as familiarity with medical terminology is a plus
  • Reliability is a must!

Position Details:

  • Temporary role starting ASAP
  • Commitment of 6 months, with the potential for longer term opportunities

If this sounds like the opportunity for you and you have a keen interest or previous experience in healthcare, we want to hear from you!

Take the next step in your career and apply now!

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