Customer Service

About the Role:

We are on the lookout for a dedicated team member to join our dynamic branch team. You will be responsible for providing top-notch sales support, maintaining branch performance standards, and ensuring smooth operational processes.

This role is ideal for someone who enjoys working with customers, problem-solving, and keeping operations running efficiently.

Key Responsibilities:

• Provide excellent sales support to all branch customers, ensuring interactions meet Hynds’ service standards.
• Manage customer orders from start to finish using the company’s systems (M3) and follow correct processes.
• Build and maintain strong relationships with customers, internal sales teams, and procurement teams.
• Handle cash and trade sales, process banking and credits, and monitor debtor accounts.
• Operate forklifts for moving, loading, and unloading products safely.
• Maintain high standards of safety, cleanliness, and compliance in all work areas.
• Assist with Branch operational processes including inventory management and ensuring the site is meeting the required branch standards.

Who we are:

Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.

We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.

Pre-employment checks:

Hynds are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.

Come and be part of our team!