We are seeking for a Retail Store Manager at ADINATH LIMITED T/A for our store, Trading as Q VARIETY STORE located at Hasting, Hawke’s Bay, New Zealand. Our Retail Store Manager should be able to motivate personnel to perform according to their maximum capacity. This is a great opportunity to lead a dynamic, friendly retail team where excellence, success, and people are valued and rewarded. We are a busy running store where every day would be different to manage as Retail Store Manager.
This is full-time, permanent employment with a minimum of 30 hours a week and an hourly rate of NZ$31-32/-hour.
You will be responsible for performing the following tasks to the highest standards:
- Developing & implementing effective marketing strategies to ensure business profitability.
- Organise all store operations and allocate responsibilities to personnel.
- Prepare and roll out weekly roasters for the staff members.
- Supervise and guide staff towards maximum performance.
- Recruiting, selecting, orienting, training, and motivating employees, conducting appraisals and performance reviews and organising/providing training when required.
- Prepare and control the store budget for minimum expenditure and efficiency.
- Setting pricing of the products inline to make optimum business profitability.
- Ensuring administrative and audit processes are followed.
- Monitor and maintain stock levels and coordinate with the buying department to ensure that they are up to date, especially during the festive season.
- Maintain records of financial transactions & ensure there are no discrepancies between stock sold and cash received.
- Making key decisions about stock control, product mix and pricing, including implementing a stock control system with discounting and clearance when required.
- Design Promotional activities and coordinate with the digital marketing team to create advertisements and publish them on various digital platforms.
- Coordinate with store assistants to ensure they accurately display promotional products and their pricing.
- Address complaints from in-store and online customers to maintain the store's reputation and offer them the best solution possible.
- Offer special offers and other facilities such as on-time delivery to the B2B Customers.
- Deliveries are dispatched accurately and within the given timeframe for all online customers.
- Encourage customers to share their feedback on our digital platform, which helps us to improve.
- Analyse sales revenue and make forecasts.
- Ensure the store fulfils all legal health and safety guidelines.
- Inspect the areas in the store and resolve any issues that might arise.
Our ideal candidates will have :
- Minimum Diploma/ Degree required to work for the role of Retail Manager
- However, 2-3 Years of relevant work experience can substitute the qualification
- Basic communication and computer skills
- Strong interpersonal abilities with organisational and leadership skills
- Possess a passion for the retail industry and a willingness to make a difference daily.
- Possess a high level of business acumen and ability to work independently.
- Must not have any criminal convictions
- Must hold a class I NZ driving license or equivalent overseas driving license
- Great team player with team bonding skills
- Available to work on weekends and public holidays.
- Able to start early and finish late shifts when required.
If this sounds like something you will enjoy and excel at, please APPLY NOW!