Duty Manager

Job Description for Duty Manager

Murali Enterprises Limited

Job Summary

We are seeking a personnel with good work ethics and experience to assist the manager in the operations of the store.

Job Description

The job requires you to assist the manager and staff in the smooth operations of the business. The responsibilities include

1. Ensuring that customers are served satisfactorily up to a good standard.

2. Ensure that the store complies with the Sale and Supply of Alcohol Act (2012) and the terms of the license.

3. Operate cash registers, scanners and point-of-sale (Pos) systems/terminals.

4. Help drive and improve client awareness of the most recent deals and promotions in accordance with liquor regulations.

5. Record, inform and provide recommendations to the company director/manager achieving the business KPI and make sure that the implementation of the plans should be supported for the growth of the business.

6. Ensure Till is attended at all times and all safety measures are strictly adhered to

7. Responding to customers inquiries and complaints about goods and services.

8. Planning and preparing work schedules and assigning staff to specific duties.

9. Instructing staff on handling of difficult sales procedures.

10. Make sure that the appropriate action is taken on the returned goods.

11. Making sure that the products are correctly priced and displayed according to the categories.

12. Weekend work is must.

13. Must have a reliable transport.

Requirements for the role.

-Must have tertiary qualification or minimum 1 years of relevant work experience.

-Must have a LCQ

-Have a positive attitude

-Ability to provide exceptional customer service experience.

-We require a clean police record and drug testing if required.

The wage for the role is $25. You are guaranteed a minimum of 35 hours of work.