On-site Customer Services & Administration Coordinator – New Self-Storage Facility in Three Kings.

Step up from retail or administration into a dynamic, customer-focused office role!

The Company

Join a thriving self-storage solutions company with 14 (and growing!) state-of-the-art facilities across New Zealand. This successful, family-owned business is continuously expanding and is known for delivering high-quality storage solutions and exceptional customer service.

This is an exciting opportunity for a motivated and customer-driven professional to take on a role packed with variety. If you love engaging with people and enjoy administrative work, this role will keep you on your toes—no two days are the same!

The Role

As the first point of contact, you will play a key role in ensuring an outstanding customer experience while managing important administrative tasks. Your responsibilities will include:

  • Customer Engagement: Welcome walk-in customers and handle phone/email inquiries, ensuring they receive exceptional service.

  • Storage Solutions: Provide accurate information and recommend suitable storage options.

  • Sales & Upselling: Promote additional services such as packaging supplies, locks, and insurance.

  • Administrative Tasks:

    • Process new rental agreements and manage renewals.

    • Handle payments and billing inquiries.

    • Maintain accurate customer records and contracts.

    • Prepare reports on rental statistics and customer feedback.

  • Facility Oversight: Report any maintenance issues to the relevant manager to keep the site in top condition.

Hours & Flexibility

  • Tuesday–Friday: 9:00 AM – 5:00 PM

  • Saturday: 9:30 AM – 2:00 PM (Total: 34.5 hours per week)

  • Extra hours available at this and other nearby locations for those seeking full-time work.

  • Flexibility on days off: Prefer Wednesday, Thursday, or Friday off instead of Monday? That can be arranged!

Why Join the Team?

This role is a fantastic opportunity to transition from retail into a more structured office-based position. It’s also ideal for someone returning to the workforce. Benefits include:

✅ Competitive hourly rate
✅ Supportive and friendly team culture
✅ Career growth opportunities within this expanding business

About You

We’re looking for a friendly and professional individual with a passion for customer service. To thrive in this role, you should have:

·         Customer service experience (Retail background is great!)

·         Strong verbal and written communication skills

·         Excellent data entry and administrative skills

·         A quick learning ability and proactive mindset

·         Strong problem-solving skills and adaptability

Please note: You must have your NZ DL and car (parking provided) and be flexible to assist at other sites when required.

How to Apply

Please click the "APPLY NOW" button.

Your contact for this role:
📞 Chanelle Bryan – Kings Recruitment
📩 chanelle@kingsrecruitment.co.nz | ☎ 09 600 5151

⏳ Due to the high volume of applications, only shortlisted candidates will be contacted within 7 days.

🔹 Applicants must have a valid work visa to be considered.

 

Employer Request: “We prefer a video profile with your application - it helps us get to know you better and may increase your chances of being shortlisted.”

Apply Now
Save