We are a leading construction company, committed to delivering high-quality projects with innovation and efficiency. As part of our digital transformation, we are seeking an experienced IT Project Manager to lead the development and implementation of a custom ERP and CRM system that will enhance our operations, project management, and client interactions. This is a permanent full-time position, you are required to work at least 40 hours per week during normal business hours. 

 Key Responsibilities

• Develop a comprehensive ERP and CRM implementation roadmap, including scope, timeline, budget, and resource allocation.

• Align project objectives with the company’s business goals, ensuring that the system enhances construction operations, project tracking, finance, procurement, HR, and customer relations.

• Work closely with department heads (Finance, Procurement, HR, Sales, Operations, etc.) to identify system needs and pain points.

• Ensure the ERP integrates key modules such as accounting, inventory management, project scheduling, document management, procurement, and HR/payroll.

• Design the CRM system to optimize client management, lead tracking, customer service, and sales automation.

• Evaluate off-the-shelf ERP/CRM solutions vs. custom-built software, making recommendations based on cost-benefit analysis.

• Oversee software development, ensuring it follows best practices and industry standards.

• Work with developers to ensure proper data migration from legacy systems to the new ERP/CRM.

• Develop and execute a change management plan to help employees adapt to the new system.

• Organize training sessions, user guides, and workshops for different departments

• Ensure seamless integration of the ERP and CRM with other business tools like accounting software, project management platforms, supply chain systems, and mobile applications.

• Identify potential risks related to data security, software compatibility, budget overruns, and project delays.

• Establish backup, disaster recovery, and cybersecurity protocols to safeguard company data.

• Provide ongoing technical support and troubleshooting to end users.

• Monitor system performance and collect feedback for future enhancements.

 

Requirements

 • At least a Bachelor’s degree in Information Technology, Computer Science, or a related field OR

• 3 + years of experience in project management, preferably in ERP and CRM.

• Strong knowledge of construction industry workflows, project management software, and enterprise solutions.

• Proficiency in ERP/CRM platforms (e.g., SAP, Microsoft Dynamics, Oracle, Salesforce) or custom development projects.

• Experience with cloud-based solutions, APIs, databases, and system integrations.

• Excellent leadership, communication, and stakeholder management skills.

• Strong analytical thinking, problem-solving, and decision-making abilities.

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