We are seeking an experienced and proactive ICT & Regional Sales Account Manager to join our high-performing team. Reporting to the National Independent Sales Manager, you will be responsible for Regional Independent Accounts, along with other channel management duties. This requires a high level of professionalism in dealing with your existing accounts and potential new accounts daily.

This is Full-Time Permanent position, 40 hours per week including After Hours and Weekend Suppot.

About Us

We are a leading provider of innovative payment solutions, committed to delivering seamless and secure financial services to SME and Large businesses, various selling channel retailers and individuals. With a strong customer-centric approach, we pride ourselves on providing exceptional support, cutting-edge technology, and tailored solutions that meet the evolving needs of our clients.

Our fast-paced and dynamic environment is driven by a team of dedicated professionals who thrive on innovation, collaboration, and excellence. We believe in empowering our employees, fostering a culture of growth, and ensuring that every customer interaction is a positive one.

Join us and be part of a company that values integrity, teamwork, and outstanding sales account management experiences where your skills and passion for service can make a real impact!

Are you a sales super star and professional who thrives in a fast-paced environment? Do you have a passion for problem-solving, innovative thinking, and a self-starter approach to work? If so, we want to hear from you!

Job Summary

This role focuses on managing customers within an independent route channel portfolio.

This is a pivotal role that requires strong communication skills, attention to detail, and a passion for problem-solving. You will also play a key part in improving store acquisitions, revenue growth, sales planning and performance tracking, documenting training tools, Convenience POS installation and ICT related customer troubleshooting, after-hours support, and contributing to process improvements within your selling channel.

Key Responsibilities

Relationship Management – Build, nourish, and nurture long-term relationship with existing clients 

Business Development – Prospect and Convert Leads in your channel and always strive to improve new store acquisitions and grow revenue across your region. 

Management of sales for the regions covered; this includes relationship management, call cycle planning, new store acquisition, product sales planning and product placement.

Sales Planning - Create and own sales account plans, sales targets and grow initiatives.  This includes negotiation and implementation of retailer contracts

Sales Performance Tracking - Monitor competitor activity identifies new business  opportunities by utilizing your data analytics skills

Cross Selling Growth - Identifying cross-selling additional products and services to expand  the scope of our client’s business needs

 ICT Installation and Compliances - Managing the completion of epay installation work in new sites where applicable for the regions covered.

Process Improvement - Working closely with our training and development managers to develop robust training documents for your selling channel and incorporate your POS & Terminal technical updates into the training documents

Other ad-hoc projects required by the company 

 

What We’re Looking For

·         Four or more years proven sales account management and/or new business development experience.

·         Bachelor Degree of Business or Economics is preferrable

·         Expose to SQL Data Analytics

·         Able to deal and negotiate with business owners

·         Be a confident communicator and competent deal maker

·         Excellent solution sales and relationship building skills

·         Strong time management and organisation skills with attention to detail

·         A team player attitude who can operate in a constant changing environment with the ability to work autonomously

·         Be personable, self-motivated, trustworthy, resilient, well-presented and hungry to succeed.

·         Previous experience in the route convenience channel is highly desirable.

 

Why Join Us?

·         Competitive salary package with opportunities for growth.

·         A dynamic, fast-paced environment where you’ll never be bored.

·         A supportive and collaborative team culture - we value our people!

·         Staff buying privileges and access to great products.

·         Opportunities to contribute to process improvements and make a real impact.

 

 

 

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