Produce Department Manager

We are looking for an enthusiastic and capable candidate for the Produce Department Manager’s position to autonomously manage the day-to-day operations of our busy produce section.

Location - Paetiki

You would be required to perform the following duties, not limited to:

• Oversee and manage daily operations of the produce department, ensuring smooth workflow and high standards of product quality and hygiene.

• Monitor and maintain stock levels of all fruit and vegetable products, conducting regular stocktakes and ordering as needed.

• Source and liaise with produce suppliers, negotiating pricing and delivery terms to ensure optimal value and quality.

• Receive and inspect deliveries, ensuring freshness, accuracy, and compliance with safety standards.

• Ensure correct pricing, labelling, and attractive display of all produce items.

• Monitor product rotation, shelf life, and wastage, applying stock control principles.

• Maintain high levels of cleanliness and ensure food safety and occupational health standards are strictly followed.

• Supervise produce staff, allocate duties, and support training and development needs.

• Prepare a wide variety of fresh produce displays and value-added products to meet customer preferences.

• Provide excellent customer service, assist customers with product selection, and respond to inquiries and feedback.

• Identify and respond to changing customer demands and trends in fresh produce preferences.

• Work collaboratively with store management to contribute to overall sales performance and customer satisfaction.

• Participate in promotional activities, seasonal offerings, and upselling strategies to boost department revenue.

• Handle customer concerns or complaints in a professional and timely manner.

• Maintain accurate financial records including invoicing, daily sales, and wastage reports.

• Ensure compliance with legal, health, and safety regulations within the produce department.

• Identify opportunities to improve procedures and introduce efficiencies in ordering, handling, and display.

• Conduct regular quality checks to ensure all products meet store and customer standards.

• Participate in staff rostering and ensuring adequate coverage for the department.

• Foster a positive team environment by leading by example and encouraging cooperation.

**Note:** Any other related tasks may be allocated from time to time as assigned by the employer/owner in writing.

No qualification or prior experience is required—we will provide all the necessary training. This is a full-time role working a minimum of 35 hours per week. We are seeking individuals who are reliable, punctual, and committed to their role unless there is a reasonable excuse.

We do not believe our expectations are unrealistic. If you bring the right attitude and willingness to learn, we’ll provide all the training needed to help you succeed. This is a committed and hands-on role—if you're up for the challenge, this could be exactly the opportunity you've been looking for!