Company Overview
Excellent opportunity to join a successful and well-established Auckland based company and become a part of a great team.
Key Responsibilities
- Oversee daily operations of the indoor playground, including play areas, birthday party rooms, and front desk.
- Manage and supervise staff, including recruitment, training, rostering, and performance evaluations.
- Ensure high levels of customer satisfaction through excellent service,
responsiveness, and resolution of complaints or issues. - Monitor and maintain safety, cleanliness, and presentation standards in all areas of the venue.
- Manage inventory, ordering, and stock control of retail and café items.
- Handle financial transactions, cash reconciliation, and reporting in line with company procedures.
- Drive local marketing initiatives and promotions to boost attendance and revenue.
- Maintain compliance with health and safety regulations and company policies.
- Report on sales, staff performance, customer feedback, and other KPIs to senior management.
- Coordinate events, group bookings, and birthday parties to ensure smooth execution.
Job requirement: applicant must meet following requirement to apply for this job
- Relevant diploma or certificate in Business, Hospitality, or Retail Management is preferred.
- Have at least three years of relevant work experience.
- Additionally, candidates should demonstrate:
- Strong organisational and communication skills.
- Ability to manage multiple priorities with efficiency and discretion.
- Competency in Microsoft Office Suite and general office systems.
- A professional and proactive attitude towards supporting a busy design team.
Other details:
Primary address of work: Auckland
Vacancy number: 1
Employment type: Permanent full time
Minimum hours per week:30 Hours
Maximum hours per week: 40 Hours
Minimum hourly rate (low salary range): $24/hour
Maximum hourly rate (high salary range): $27/hour
To submit your application, click Apply Now!!!