We are currently seeking reliable and hardworking individuals for the role of ICT
Support Technician in our company -JPK ELECTRONICS LIMITED T/A Express Gadget Repair in Auckland. This is a full-time, permanent position with a minimum of 30 hours per week.
The candidate must be able to work but not limited to:
Assuring that solutions are provided to the client's problems by determining the software and hardware requirements.
Carefully respond to hardware and software inquiries that are raised by clients.
Must be able to troubleshoot and identify issues with the existing programs/software to meet the user’s needs.
Must have appropriate knowledge of installing and downloading required software.
To ensure that applications and equipment are utilized efficiently.
Must be able to implement computer networks.
May perform general maintenance and designing of the websites.
Must demonstrate great customer service skills, which include managing customer complaints and providing solutions
Requirements:
At least three years of relevant work experience OR a minimum Level 5 qualification.
A clean driving record and no criminal convictions.
The successful candidate must have a clean driving andcriminal record.
The applicants must be a New Zealand Citizen/Resident or have valid work rights.
Employer Request: “We prefer a video profile with your application - it helps us get to know you better and may increase your chances of being shortlisted.”