Are you a highly organised, proactive professional who thrives on supporting national operations and building strong relationships?

We’re looking for dynamic National Support to join our team and play a key role in ensuring our national clients receive exceptional service and seamless operational support.

About the Role:

As the National Support person, you will be the vital link between our national sales team, operations, and our valued clients. You’ll provide high-level administrative, operational, and customer service support to help deliver on our service promises, meet contractual requirements, and keep our national partnerships running smoothly.

Key Responsibilities

  • Support National Account Managers with day-to-day coordination, and client communications.
  • Maintain and update national client records, pricing agreements, and site-specific requirements.
  • Liaise with internal teams (operations, logistics, procurement) to ensure smooth delivery of services.
  • Prepare and distribute reports, presentations, and documentation for client reviews.
  • Assist with the implementation of new accounts, including onboarding processes and operational setup.
  • Monitor service levels and proactively address any client issues or queries.

About You:

We’re looking for someone who is:

  • Exceptionally organised with strong attention to detail.
  • A natural communicator who can confidently engage with internal and external stakeholders.
  • Comfortable managing multiple priorities in a fast-paced environment.
  • Proficient in Microsoft Office (Excel, Word, PowerPoint) and confident with CRM Salesforce.
  • Experienced in a similar national support, account coordination, or client services role.

Why Join Us?

At Service Foods, we’re more than just a supplier, we are a trusted partner to some of New Zealand’s most recognised brands. You’ll join a supportive team that values collaboration, innovation, and delivering excellence. This is a chance to be part of a fast-growing, national business where your contribution will make a real impact.

How to Apply:

If you’re ready to bring your organisational expertise and relationship-building skills to a role where no two days are the same, we’d love to hear from you. Apply now with your CV and a short cover letter telling us why you’re the perfect fit.

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