We’re looking for a proactive and customer-focused Account Manager to help grow our innovative range of landscaping and specialised horticultural products. This is a full-time, hands-on role (minimum 30 hours per week) based in the Canterbury region.

You’ll be out in the field working directly with landscapers, councils, developers, and resellers — providing expert advice, on-site support, and tailored solutions that make their projects more effective.

This permanent role offers a pay rate of $40-$50 per hour. 

Key Responsibilities

  • Identify and connect with new customers while strengthening relationships with existing clients

  • Monitor market trends, competitor activity, and customer needs, sharing insights with the team

  • Conduct regular client visits, establishing and acting on new selling opportunities

  • Assess customer requirements and provide tailored technical product recommendations

  • Prepare quotes, negotiate terms, process orders, and manage contracts efficiently

  • Coordinate product delivery, installation, and service support to ensure smooth implementation

  • Follow up post-sale to ensure customer satisfaction and resolve issues promptly

  • Maintain accurate sales records and reporting, including business expenses

  • Assist with warehouse coordination and logistics, including stock checks, order dispatch, and ensuring timely delivery to customers

  • Represent the company at site visits, trade shows, and industry events

Skills and Experience

  • At least 2 years of experience in horticulture, landscaping, construction supply, procurement, warehouse/logistics, or related industries, with proven exposure to industrial/horticultural products, OR a relevant qualification in management, business administration, or procurement

  • Strong technical product knowledge, gained through hands-on product handling, procurement sourcing, or supplier liaison

  • Confident communicator with strong problem-solving skills

  • Highly organised, able to manage multiple accounts and projects at once

  • Current driver’s licence and willingness to travel regularly for customer visits

Why Join Us

This role combines technical expertise with relationship-building to deliver real solutions for our customers. You’ll play a key role in growing the business, supporting clients, and shaping the future of landscaping and horticulture projects.

 

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