As Store Manager, you'll oversee daily operations, ensuring exceptional customer service, high food quality, and efficient team management. Your leadership will be crucial in maintaining a welcoming environment and upholding the store's reputation for excellence.
30 to 35 hours of work are guaranteed for per week.
Key Responsibilities:
- Supervise daily store operations, ensuring smooth workflow and adherence to health and safety standards.
- Manage, train, and motivate staff to deliver outstanding customer service.
- Oversee inventory management, including ordering supplies and minimizing waste.
- Handle customer inquiries and resolve issues promptly to maintain customer satisfaction.
- Implement and monitor compliance with food safety regulations and company policies.
- Coordinate staff scheduling to ensure adequate coverage during peak hours.
- Collaborate with suppliers to source fresh, local ingredients. Manage all in-store promotional activities and coordinate upselling to enhance sales.
- Monitor financial performance, including sales and expenses, to meet budgetary goals.
Qualifications & Skills:
- Proven experience of 2 years in a the retail or the hospitality Industry preferably in New Zealand or a relevant qualification may substitute the work experience requirement.
- Although strictly not a mandatory requirement, a Bachelors qualification in any stream, is an advantage and would be accepted.
- Strong leadership and team-building abilities.
- Excellent communication and customer service skills.
- Knowledge of food safety standards and regulations.
- Ability to work flexible hours, including weekends and public holidays.
- Proficiency in inventory management and basic financial reporting.
- If this sounds like you please apply with your cover letter and CV.