Job Summary:

RAPID TECH SOLUTION is on the lookout for TWO motivated and committed ICT SUPPORT TECHNICIAN to join our team in our store in Hastings, Hawke’s Bay, New Zealand. You will be responsible for repairing iPads, iPhones, Mac computers, and PCs.

We guarantee a Minimum of 30 hours per week with a pay rate from $31.00 to $35.00/hour. You will be required to work as per the roster and be available on weekends and public holidays.

Job Description: 

  • Experience in micro soldering IC chips, reading schematics/diagrams is a must.
  • This position is very hardware focused. Must be very proficient with micro soldering and small repair tools.
  • Use the BGA Rework station to remove and install BGA components.
  • Replace PCB components, including soldering and de-soldering of through-hole and SMT components.
  • Maintain a clean and organised work environment.
  • Must be able to carefully open up electronic devices without causing damage.
  • Must be able to research how to perform repairs.
  • Board-level repair for all devices, including iPhones and iPads.
  • Demonstrate knowledge and experience of hardware and software repair for computers, laptops, tablets and Mobile Phones of all types, including Apple.
  • Diagnose software and hardware issues and requirements to provide appropriate solutions to problems.
  • Perform tasks such as installation, configuration, and troubleshooting of operating systems like Windows 10, the Latest Windows Servers, Mac OS, and iOS.
  • Demonstrate knowledge and experience of repairing and replacing peripheral equipment such as terminals, printers and modems.
  • Upgrade software; apply patches on the client system as needed.
  • Visit home users to set up their PCs or fix faulty equipment and provide required support.
  • Troubleshoot hardware and software issues for root cause analysis.
  • Support and maintenance of computer systems and components.
  • Install, troubleshoot, service, and repair end-user desktop/workstation/laptop computers, printers, keyboards, and related software and communication equipment, including phones/networks.

Skills and Experience required:

  •  A Diploma or Degree qualification is required for this role
  • 2-3 Years of Work experience in a similar role can substitute the qualification
  • Should have Knowledge of micro soldering techniques
  • Should have Knowledge of Mobile Screen Repair
  • A clean Full New Zealand driver's license, as sometimes, you may be required to drive on-site within the city for work. We will provide a company vehicle for this.
  • Good communication skills must be able to communicate over the phone and in person.
  • Ability to work to a tight schedule, highly organised and ability to handle multiple jobs and display prioritisation skills.
  • Possess motivational and leadership skills.
  • Must not take Drugs & able to pass random tests when required.
  • Team player with the ability to work competently under pressure.
  • Must be able to work across any shifts, including evenings, weekends, and public holidays.

If this sounds like you, apply Now!

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