As Store Manager, you'll oversee daily operations, ensuring exceptional customer service, and efficient team management. Your leadership will be crucial in maintaining a welcoming environment and upholding the store's reputation for excellence.
Full -time position: 30 to 35 hours of work are guaranteed for per week.
Key Responsibilities:
- Supervise daily store operations, ensuring smooth workflow and adherence to health and safety standards.
- Manage, train, and motivate staff to deliver outstanding customer service.
- Oversee inventory management, including liaising with suppliers,ordering supplies and minimizing waste.
- Ensure products are competitively priced while maximising profit.
- Handle customer inquiries and resolve issues promptly to maintain customer satisfaction.
- Coordinate staff scheduling to ensure adequate coverage during peak hours.
- Manage all in-store promotional activities and coordinate upselling to enhance sales.
- Monitor financial performance, including sales and expenses, to meet budgetary goals.
- Ensure compliance with health and safety rules and regulations.
Qualifications & Skills:
- Relevant Diploma in buinsess, management or related field or a Bachelors qualifcation in any discipline.
- 3 years of relevant work experience may substitute the qualification requirement.
- Strong leadership and team management skills.
- Excellent customer service and communication abilities.
- Strong organizational and problem-solving skills.
- Ability to work flexible hours, including evenings, weekends, and public holidays.
If this sounds like you please apply with your cover letter and CV.