Training Officer

About the company

Modoo is a proud New Zealand-grown brand and we specialize in providing ingredients for making beverages such as bubble tea or bubble drink-related products. We have our warehouse facility to stockpile premium bubble tea supplies so our business partners and clients can be guaranteed a consistent supply of premium quality bubble tea ingredients all year round.  We are passionate about offering premium ingredients at affordable prices. We also develop a creative formula and offer beverage consultancy to our business customers to help their growth. We now have offices/warehouses in Auckland and Wellington to accommodate the increasing demand for our products nationwide.

About the role

We have an exciting opportunity for a motivated and highly organised Training Officer to join our People & Culture team at Modoo. This is a permanent full-time role and will be based in Auckland. You will work 30 hours per week between 9:30- 4:30 from Monday to Friday. Your remuneration will be NZ$32 per hour.

In this role, you’ll play a key part in delivering our learning and development roadmap, coordinating training programs, managing training records, and ensuring our leaning system runs smoothly.

You’ll work closely with our operational leaders, customer service and sales team to ensure our people have the skills, knowledge, and confidence to succeed.

Key Responsibilities

•Coordinate and manage training activities, ensuring compliance and accuracy in all records.

•Maintain and audit training records, skills matrices, and training content.

•Contribute to the development of engaging training content.

•Support the delivery of corporate induction, technical/operational, and soft skills training.

•Liaise with internal stakeholders to identify training needs and priorities.

•Prepare reports on training compliance, KPIs, and progress against the learning and development roadmap.

About You

We’re looking for someone who has:

•At least 2 years of proven experience in learning & development or training coordination.

•Strong organisational and administration skills with great attention to detail.

•Experience using Learning Management Systems and Microsoft Office 365.

•Excellent communication skills and the ability to build strong relationships across the business.

•A passion for delivering training that supports safety, compliance, and professional growth.

This role is your chance to play a key part in how we grow and support our people at Modoo. You’ll work alongside passionate teams across our organisation, helping to shape the training that keeps our services safe, reliable, and customer focused.

It’s a role where your organisation, creativity, and attention to detail will have a direct impact on how we develop our people — from new starters to experienced team members.

For expression of your interest, please send your CV and cover letter stating why you are suitable for this role and if you are a New Zealand citizen or resident visa.