Store Manager

Requirements:

1. Minimum of 2 years’ management experience in hospitality, FMCG, or another similar industry
2. LCQ (Licence Controller Qualification) is mandatory
3. Strong background in staff supervision, rostering, stock control, cash handling, and customer service
4. Proven ability to manage regulatory compliance and workplace health & safety standards
5. Must be available across all 7 days of the week, working on a rostered shift basis, with a minimum of 30 hours per week and up to 50 hours per week during busy periods
6. Must also be available to work late night up to 9:30 PM, with Fridays and Saturdays being the busiest trading day.

Key Responsibilities:

You’ll take full responsibility for the store, with the freedom to make both day-to-day and bigger-picture decisions — from pricing, stock, and promotions to marketing, supplier negotiations, hiring, and budgeting. We’re looking for someone who will treat the business like their own. You’ll also run the store’s social media and website, helping us keep our loyal customers while attracting new ones. 

You will provide the owner with regular reports on business performance, key challenges, and the solutions you have implemented or are planning to implement.

Your duties are:

1. Manage daily store operations and ensure smoothly run business.
2. Take full accountability for staff selection and performance management
3. Devise promotions to remain competitive whilst protecting profit margins
4. Manage profitability by preparing budgets, controlling costs, and monitoring financial performance of the store
5. Manage inventory, supplier coordination, and ensure accurate deliveries 
6. Negotiate with suppliers to secure the best deals and promotions, with the freedom to make buying decisions
7. Ensure full compliance with the Sale and Supply of Alcohol Act 2012 and workplace safety requirements 
8. Review existing service standards, identify inefficiencies, advise the owner and implement required changes.
9. Manage cash handling, banking, and daily reconciliation
10. Market the store within the community to increase exposure and grow customer bse
11. Manage the store’s Facebook page as deem fit, respond to online reviews and resolve customer dissatisfaction
12. Manage website and ensure accurate and engaging content, liaisng with website developer when needed
13. Deliver excellent customer service and maintain a safe, welcoming store environment

What's on Offer:

1. Guaranteed minimum of 30 hours per week, with up to 50 hours during busy periods
2. Salary of $28-$34/hour with overtime paid at hourly rate
3. A chance to treat the business like your own and make a real impact in the community

This is a leadership role offering plenty of responsibility and autonomy. If you have proven management experience and are ready to take ownership of a thriving business, we would like to hear from you. Apply with a CV and cover letter.